Patient Services Representative Position Available In Sarasota, Florida

Patient Services Representative WassermanUlitsky Dermatology Nokomis, FL 34275

About Us:

At WassermanUlitsky Dermatology, our patients will be cared for by Board Certified Dermatologists, each of whom have won multiple awards for high quality care. We take pride in caring for the communities in and around Venice, FL with comprehensive dermatology treatments that cater to the person as a whole and their individual needs. Our practice, specializing in general, surgical, and cosmetic dermatology, is seeking a compassionate and dedicated Patient Services Representative. This position is in a team-oriented dynamic practice where our patients are always our number one priority.

Position Overview:

As a Patient Services Representative , you will be the first point of contact for our patients and guests, ensuring a warm welcome and efficient handling of all patient service operations. Your role is crucial in creating a positive experience for every patient and supporting our dermatology team in delivering outstanding care.

Key Responsibilities:

(The following provides key duties of this role, and is not meant to be an all inclusive list. Additional duties may be assigned as needed.)

Front Desk Operations:

Greet and check-in patients and visitors with a friendly and professional demeanor. Verify patient information, update records, and manage appointment schedules. Handle phone calls, emails, and other communications with accuracy and efficiency. Oversee retail area and provide requested information and guidance as directed by the dermatology provider specific to at-home care.

Patient Care & Support:

Provide clear information about procedures, treatments, and financial policies. Assist patients with insurance verification and billing inquiries. Address patient concerns and resolve issues in a timely and courteous manner. Book appointments for optimal visit and clinical flow. Optimize appointment calendar to ensure all provider schedules are full, and patients prepped in advance with correct visit expectations.

Administrative Tasks:

Process patient forms, referrals, and medical records as needed. Maintain a clean and organized reception area. Coordinate with clinical staff to ensure smooth patient flow and appointment management. Conduct other administrative activities as assigned which include following and completing timely checklists.

Operational Efficiency:

Assist with managing appointment reminders and follow-ups. Handle patient data entry and ensure confidentiality and accuracy. Support the team in maintaining a high standard of customer service and clinic operations.

Qualifications:

Experience:

Minimum of 2 years of customer-facing office experience required, preferably in a dermatology, medical spa, or medical office setting. Basic knowledge of dermatology and cosmetic medicine terminology.

Education:

High school diploma or equivalent.

Skills:

Strong organizational skills, excellent interpersonal and communication abilities, and proficiency in medical practice management software, phones, and other communication software. Ability to handle sensitive information with confidentiality and discretion. A positive attitude and a commitment to providing exceptional patient service.

Personal Traits:

Compassionate, with a patient-centered approach to care. Detail-oriented, proactive, and capable of handling multiple tasks in a fast-paced environment. Why Join Us?

Competitive Salary:

Commensurate with experience, with an anticipated range of $18-22 per hour .

Benefits:

Comprehensive benefits including healthcare, dental, and vision insurance, employee discounts, paid time off (PTO), paid holidays, and more.

Professional Growth:

Opportunities for continuing education and career advancement within our expanding practice.

Supportive Environment:

Work with a dedicated team in a supportive and collaborative work culture. Reference and background checks required.

Job Type:

Full-Time Work Schedule :

This is an onsite position. Flexibility is required, including mornings and evenings.

Work Environment:

The role involves working in a clinical setting with direct patient interaction. Requires standing for extended periods and occasional physical tasks related to patient care and clinic operations. Adherence to infection control and safety protocols is essential. How to

Apply:

If you are passionate about being on the forefront of delivering specialized care to patients with dermatological needs, we would love to hear from you! WassermanUlitsky Dermatology is a drug-free, equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Become part of a growing practice and team that has been voted “Best of Venice” for the past 5 years! Explore our Instagram/Facebook pages ( @WassermanUlitskyDermatology ) to see all of the exciting things that have been going on at the practice!

Job Type:

Full-time Pay:

$18.00 – $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Vision insurance

Medical Specialty:

Dermatology Schedule:

Day shift Monday to

Friday Education:

High school or equivalent (Required)

Experience:

Dermatology:

2 years (Required) Medical office: 2 years (Required) Ability to

Commute:

Nokomis, FL 34275 (Required) Ability to

Relocate:

Nokomis, FL 34275: Relocate before starting work (Required)

Work Location:

In person