Registration Rep Lead Position Available In Sarasota, Florida
Tallo's Job Summary: The Registration Rep Lead position in Osprey, Florida with Customer & Patient Services requires three years of experience in healthcare or customer service, CHAA certification, patient interviewing skills, and flexibility for varied shifts. Preferred qualifications include customer service experience, cash handling abilities, communication skills, and proficiency in Microsoft Office programs. This role involves assisting patients with pre-registration, insurance verification, and obtaining necessary authorizations.
Job Description
Registration Rep Lead
Osprey, Florida
Customer & Patient Services
40101
Job Description
Department Registration_BBP
Job Summary The Registration Rep Lead is responsible for assisting the patient through the pre-registration process to ensure outpatient procedures are screened based on assigned payors, missing or incomplete information is obtained, and insurance eligibility is verified while assisting the patient obtain pre-certifications, referrals, and authorization for patient visits, as well as, provide assistance to leadership in a lead representative capacity. Required Qualifications
- Require three (3) years of experience in a healthcare related field or customer service environment.
- Require Certified Healthcare Access Associate (CHAA) certification (must be obtained within one (1) year of hire date into position).
- Require experience in patient interviewing.
- Require flexibility for weekend, holiday, and other shift work as scheduled. Preferred Qualifications
- Prefer experience in and understanding of customer service role.
- Prefer ability to promote and role model excellent customer service.
- Prefer the ability to collect post and balance cash.
- Prefer the ability to work with and effectively communicate (both verbally and written) with a diverse work force in all levels of the organization.
- Prefer general knowledge of medical insurance and terminology.
- Prefer proficiency in Microsoft Office programs: Word, Excel, and PowerPoint.
Mandatory Education HS EQ:
High School Diploma, GED or Certificate Preferred Education AD:
Associate’s Degree Required License and Certs Preferred License and Certs
