PSR – Patient Service Representative Position Available In Gwinnett, Georgia

PSR – Patient Service Representative Pure Therapy LLC Duluth, GA Job Details Full-time $16.89 – $17.26 an hour 3 hours ago Benefits Paid time off Qualifications Bilingual Spanish EHR systems Medical office experience Pain management Medical administrative support Case management Medical administrative support experience (3-5 years) Organizational skills EMR systems Medical administrative support experience (1-2 years) 1 year Medical terminology Communication skills Medical receptionist Entry level Full Job Description Job Summary We are seeking a dedicated and detail-oriented Patient Services Representative to join our team. In this role, you will be the first point of contact for patients, providing exceptional customer service and administrative support in a dental or medical office setting. Your ability to communicate effectively and manage patient inquiries will be essential in ensuring a smooth and welcoming experience for all patients. Responsibilities Greet patients warmly upon arrival and assist them with the check-in process. Schedule appointments and manage the appointment calendar efficiently. Answer phone calls and respond to patient inquiries regarding services, procedures, and office policies. Maintain accurate patient records and ensure all information is up-to-date in the system. Process patient forms, insurance information, and payments as required. Collaborate with clinical staff to ensure seamless patient flow and communication. Provide information about medical terminology and procedures to patients as needed. Assist with administrative tasks such as filing, data entry, and managing office supplies. Requirements A compassionate demeanor with a commitment to providing outstanding patient care. Greet and check in patients with warmth and professionalism Schedule appointments and manage provider calendars Verify insurance and collect co-pays Answer phones and respond to inquiries Maintain and update patient records Ensure the front office is clean, organized, and efficient Familiarity with medical terminology is a plus. Strong organizational skills with attention to detail. Excellent verbal and written communication skills. Ability to handle multiple tasks in a fast-paced environment while maintaining professionalism. Proficient in using office equipment and software applications related to medical administrative support. Previous experience in a medical office setting is preferred. Join our team as a Patient Services Representative where you can make a difference in the lives of our patients while growing your career in the healthcare field!

Job Type:

Full-time Pay:

$16.89 – $17.26 per hour

Benefits:

Paid time off

Schedule:

Monday to Friday Application Question(s): “Have you ever disagreed with a policy or instruction at work? How did you respond?” “Tell us about a time you had to stay consistent in a role that became repetitive or difficult. What kept you going?” “What personal values guide you in a professional setting?” Have you worked in pain management before?

Experience:

Medical receptionist: 1 year (Required) Ability to

Commute:

Duluth, GA 30097 (Required)

Work Location:

In person