Patient Support Specialist Position Available In East Baton Rouge, Louisiana
Tallo's Job Summary: Patient Support Specialist needed at 6351 Main Street, Zachary, LA 70791. Responsibilities include managing incoming calls, scheduling appointments, and handling patient inquiries. Requirements: High School Diploma or GED, proficiency in Microsoft Office applications, and excellent customer service skills. Ideal candidates should be able to communicate in multiple languages and type 40 wpm.
Job Description
Patient Support Specialist 2.9 2.9 out of 5 stars 6351 Main Street, Zachary, LA 70791
Description:
POSITION SUMMARY
Performs customer service functions in the clinical office setting.
Essential Functions:
Responsible for all incoming calls. Scheduling of medical and dental appointments. Follow up on No-Show appointments. Working of the Dental Recall List. Inform patients of past due balance at point of contact. Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook. Retrieve appointments and messages from Patient Portal on a daily basis. Complete Patient Registration for medical and dental patients. Insurance Verification Collection of co-pays, deductible, and fees. Preparations for next day’s schedule Other reasonable duties as assigned
Requirements:
SKILLS & ABILITIES
Education:
High School Diploma or GED Certificate required
Computer Skills:
Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
Other Requirements:
Ability to communicate in English, both verbally and in writing. Ability to communicate in different languages desired. Excellent customer service skills Ability to type 40 wpm desired
