Patient Access Representative/Medical Assistant – Urgent Care – Kenner – PRN Position Available In Jefferson, Louisiana
Tallo's Job Summary: The Patient Access Representative/Medical Assistant position at Urgent Care in Kenner on a PRN basis involves performing appointment scheduling and medical assistant duties within a clinic setting. This role requires a high school diploma or equivalent, completion of a Medical Assistant training program, and related experience in a clinic or medical office setting. Certification in Basic Life Support (BLS) is required. The job entails providing direct patient care under supervision, inputting patient information, explaining insurance benefits, collecting payments, and conducting vital sign screenings. Effective communication skills, computer proficiency, and the ability to work collaboratively are essential for this role.
Job Description
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Patient Access Representative/Medical Assistant
- Urgent Care
- Kenner
- PRN page is loaded
Patient Access Representative/Medical Assistant - Urgent Care
- Kenner
- PRN locations
Kenner - New Orleans Region
- Louisiana
time type
Part time
posted on
Posted 5 Days Ago
job requisition id
REQ_00233126 We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.
We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job performs appointment scheduling and medical assistant functions within a clinic setting. Provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider and assists in the implementation of the delivery of health care services. Education Required
- High school diploma or equivalent Preferred
- Completion of a Medical Assistant training program Work Experience Preferred
- Related experience in a clinic or medical office setting Certifications Required
- Basic Life Support (BLS) from the American Heart Association Preferred
- Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification) Knowledge Skills and Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval of patient information.
Must be proficient with Windows-style applications and keyboard.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Skills to effectively present information and respond to questions from patients and customers, with proficiency.
Ability to work collaboratively with other departments.
Ability to exercise sound judgment in handling/escalating difficult situations. Job Duties Provide excellent customer service to all patients, guests, and family members.
Ensures all patient required forms are completed and other paperwork/documents are gathered and accurate.
Efficiently inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
Performs vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments.
Prepares patient for exam, explaining any procedures before they are performed and answering the patients’ questions.
Schedules and reschedules patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Are you ready to make a difference? Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New York, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users.
