Patient Services Representative – Audiology Position Available In St. Tammany, Louisiana

Patient Services Representative – Audiology South Louisiana Ear, Nose, Throat & Facial Plastics (SLENT) 1420 N Causeway Blvd, Mandeville, LA 70471 Job Summary We are seeking a dedicated and detail-oriented Audiology Assistant to join our dynamic team. In this patient-facing role, you’ll provide essential support to audiologists and patients by assisting with hearing aid fittings, maintenance, and customer service, as well as managing inventory and performing administrative tasks. Duties Greet and assist patients in-person, by phone, or through email Conduct thorough patient assessments to gather relevant medical history and current health status. Provide excellent patient service by ensuring comfort and addressing any concerns during examinations or treatments. Process payments and manage hearing aid and ancillary product sales Maintain and order inventory for cochlear and hearing aid supplies Assist with hearing aid repairs, cleaning, and setting adjustments Respond to patient questions and triage care as needed Provide support during complex audiology visits Collaborate with healthcare professionals to develop treatment plans tailored to individual patient needs. Maintain a clean and organized work environment, adhering to safety protocols at all times. Qualifications High School Diploma or equivalent required 1+ years of experience in audiology or ENT preferred Strong communication and organizational skills If you’re passionate about patient care and have an interest in audiology, we’d love to hear from you. Submit your application and join a team dedicated to improving hearing health every day.

Job Type:

Full-time Pay:

$15.00 – $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person