Access Coordinator – FT or PT Position Available In Berkshire, Massachusetts

Courteously and promptly interviews patients and/or family membersrequiring inpatient or outpatient services at the Medical Center, duringpre-admission, admission, while in-house or at discharge. The interviewmay take place in a variety of locations including bedside in the ED,Main Admitting or various outpatient locations. Accurately enters alldemographic and insurance information into hospital registration system,performs various related verification functions to assure positivepatient identification, complies with HIPAA privacy regulations, ensuresaccurate upfront cash collection and appropriate insurancereimbursement.

• Experience:

• Admitting and Meditech experiencepreferred.
• One year experience in hospital environment preferred.

• Education and Training:

• Two years of college (secretarial/healthrelated) or equivalent work experience.
• Medical terminology preferred.

• Other Requirements:

• Proven typing ability (40 wpm) and computerskills (i.e. Meditech).
• Manual dexterity necessary for typing/computerpurposes.
• Demonstrated strong verbal and written communicationskills.
• Ability to speak the English language in a clearlyunderstandable manner.
• Ability to speak/understand Spanishpreferred.
• Ideal candidate will demonstrate and maintain a high levelof flexibility.
• Proven ability to interact appropriately with thecommunity, hospital staff and physicians while maintaining a high levelof confidentiality.
• Proven outstanding customer service skills,consistently demonstrating a professional and pleasant presentation.
• Demonstrated ability to work collaboratively within a team.
• Provenability and experience dealing with agitated and or dissatisfiedpersons.
• Must possess and demonstrate strong organizational skills.
• Ability to troubleshoot and maintain proper operation of businessequipment.

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