Administrative Assistant/Intake Coordinator Position Available In Cumberland, Maine

Administrative Assistant/Intake Coordinator Mann Law 10 Forest Falls Drive, Yarmouth, ME 04096 Job description

Job Title:

Administrative Assistant/Intake Coordinator –

Plaintiff’s Personal Injury Location:

Yarmouth, ME Employment Type:

Full-Time Job Summary:

Mann Law, a client-centered plaintiff’s personal injury law firm, is seeking a reliable, personable, and proactive individual to join our team. This position is the first point of contact for our clients, attorneys, and visitors. The ideal candidate will have strong multitasking abilities, thrive in a fast-paced environment, and be a self-starter who takes initiative. This is a key position for maintaining the firm’s high standards of client communication and office efficiency.

Key Responsibilities:

Greet clients and visitors in a professional and compassionate manner Answer multi-line phone system, route calls appropriately, and take detailed messages Speak with potential clients and conduct a thorough intake utilizing our case management software Schedule and confirm client appointments and meetings for attorneys and staff Manage incoming and outgoing mail, deliveries, and courier services Maintain a clean, organized, and welcoming reception area Assist with current clients cases by sending out initial letters to various insurance companies Support office staff with administrative tasks such as data entry, filing, scanning, and document handling Ensure strict confidentiality of all client and case information Handle multiple responsibilities efficiently while maintaining attention to detail

Qualifications:

Associate or bachelor’s degree from an accredited college or university is preferred 3+ year of experience in a receptionist, administrative, or customer service role (law firm or medical office experience preferred) Excellent verbal and written communication skills Must have strong multitasking skills and the ability to prioritize in a fast-paced environment Must be a self-starter with the ability to work independently and anticipate needs Professional appearance and demeanor Proficient in Microsoft Office (Word, Outlook) and legal case management software (Clio)

Key Attributes:

Empathetic and patient with injured or upset clients and prospective clients Dependable, punctual, and organized Discreet and trustworthy with sensitive and confidential information Positive attitude and team-oriented mindset

Compensation and Benefits:

Competitive hourly wage (commensurate with experience) Health, dental, and vision insurance Paid time off and holidays 401(k) with employer match Opportunities for growth and advancement within the firm Supportive and mission-driven work environment To apply, please send a resume and cover letter to info@mannlawllc.com

NO RECRUITERS PLEASE

Job Type:

Full-time Pay:

From $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Schedule:

Monday to

Friday Experience:

Customer service: 2 years (Required) Ability to

Commute:

Yarmouth, ME 04096 (Required) Ability to

Relocate:

Yarmouth, ME 04096: Relocate before starting work (Required)

Work Location:

In person