(3 Days Left) Part Time Patient Access Representative – Ellsworth, ME Position Available In Hancock, Maine

Job Description:

$3,000 SIGN

ON BONUS FOR EXTERNAL APPLICANTS

Opportunities atNorthern Light Health, in strategic partnership with Optum. Whetheryou are looking for a role in a clinical setting or supportingthose who provide care, we have opportunities for you to make adifference in the lives of those we serve. As a statewide healthcare system in Maine, we work to personalize and streamline healthcare for our communities. If the place for you is at a largemedical center, a rural community practice or home care, you willfind it here. Join our compassionate culture, enjoy meaningfulbenefits and discover the meaning behind: Caring. Connecting.

Growing together. As a Patient Access Representative, we are oftenthe first point of contact for our patients and their families. Assuch we value representing an important first impression. Ourprofessionalism, expertise and dedication help ensure that ourpatients receive the quality of care they need. We are diligent inobtaining complete and accurate insurance and demographicinformation in a timely manner, this enables us to provide highquality, compassionate health care service to all who need them,regardless of their ability to pay. This position is full-time (40hours / week, 7 days / week). Employees are required to haveflexibility to work any of our variable schedule that can includedays, evenings or weekends supporting our operations in ouroutpatient registration team and emergency room. It may benecessary, given the business need, to work occasional overtime.

Shifts can be scheduled from hours between 6AM

• 12AM. Our officeis located at 50 Union Street, Ellsworth, ME. We offer 4
• 6 weeksof paid on-the-job training.

The hours of training will be alignedwith your schedule.

Primary Responsibilities:

• Greets visitors andpatients in person, or communicates by telephone, or upholdingexcellent customer service
• Enters and updates patient demographicand financial information, ensuring the patient is fully registeredas early in the process as possible
• Obtains appropriateapplications and forms, confirming signatures are on file.

Photocopies / scans documents as needed

• Provides patients withfinancial responsibility information and collects patientliabilities, documents amounts in the appropriate fields, andbalances the cash box daily
• Works with partnering departments(Financial Counseling, Scheduling, Financial Clearance, andclinical areas) to ensure all aspects of the patient’s encounterare completed as needed
• Provides wayfinding instructions andassists with hospital information as requested
• Coordinatespatient admission needs, bed assignments, and tracking boards whereapplicable
• Meets or exceeds audit accuracy standards. Worksworklists and error reports timely, and proactively seeksassistance to resolve as needed
• Maintains a safe environmentcomplying with NLH policies and procedures; reports and directlyaddresses environmental hazards and violations of patient safetypolicy and / or protocol when involved or observed
• May performother duties upon request You’ll be rewarded and recognized foryour performance in an environment that will challenge you and giveyou clear direction on what it takes to succeed in your role aswell as provide development for other roles you may be interestedin.

Required Qualifications:

• High School Diploma/GED (or higher
• 6 months of experience in an office setting, customer servicesetting (over the phone or face to face), phone support role orcall center environment
• Intermediate level of proficiency withWindows applications
• Ability to work a minimum of 24 hours perweek, between the hours of 6:00am
• 12:00am
• Ability to workovertime as needed
• Must be 18 years of age or older
• Influenzavaccination for the current flu season (typically August-May) orcommitment to receive the influenza vaccination when available forthe upcoming flu season

Preferred Qualifications:

• 1 years ofregistration experience in a hospital OR medical setting
• Understanding of medical terminology
• Working knowledge ofinsurance policies and procedures and patient care settings

PLEASENOTE

The sign-on bonus is only available to external candidates.

Candidates who are currently working for UnitedHealth Group,UnitedHealthcare or a related entity in a full time, part time orper diem basis (“Internal Candidates”) are not eligible to receivea sign on bonus. The salary range for this role is $16.00 to $28.85per hour based on full-time employment. Pay is based on severalfactors including but not limited to local labor markets,education, work experience, certifications, etc. UnitedHealth Groupcomplies with all minimum wage laws as applicable. In addition toyour salary, UnitedHealth Group offers benefits such as, acomprehensive benefits package, incentive and recognition programs,equity stock purchase and 401k contribution (all benefits aresubject to eligibility requirements). No matter where or when youbegin a career with UnitedHealth Group, you’ll find a far-reachingchoice of benefits and incentives. At UnitedHealth Group, ourmission is to help people live healthier lives and make the healthsystem work better for everyone. We believe everyone-of every race,gender, sexuality, age, location, and income-deserves theopportunity to live their healthiest life. Today, however, thereare still far too many barriers to good health which aredisproportionately experienced by people of color, historicallymarginalized groups, and those with lower incomes. We are committedto mitigating our impact on the environment and enabling anddelivering equitable care that addresses health disparities andimproves health outcomes — an enterprise priority reflected in ourmission. UnitedHealth Group is an Equal Employment Opportunityemployer under applicable law and qualified applicants will receiveconsideration for employment without regard to race, nationalorigin, religion, age, color, sex, sexual orientation, genderidentity, disability, or protected veteran status, or any othercharacteristic protected by local, state, or federal laws, rules,or regulations. UnitedHealth Group is a drug

• free workplace.

Candidates are required to pass a drug test before beginningemployment. RPO RED