Admissions Representative – Full-time Position Available In Kennebec, Maine

Job Summary:

We are seeking a highly organized and detail-oriented Float Admissions Representative to join our team. In this dynamic role, you will support patient admissions across multiple departments and locations, ensuring accuracy in documentation and seamless coordination with clinical teams.

Job Description:

•This is a float position with variable hours, and while most shifts will be during the 1st shift, flexibility to work 2nd shift as needed is required. What You’ll Do Meet with patients or caregivers before and/or after admission to collect, review, and verify all required documentation and personal information. Provide clear and compassionate communication regarding the admissions process, addressing any questions or concerns. Collaborate with admitting providers, nursing staff, and other departments to ensure proper patient placement and information exchange. Verify insurance benefits, obtain prior authorizations, and ensure compliance with medical necessity requirements. Process co-pays, deductibles, and coinsurance payments or refer patients to financial counselors when needed. Enter accurate demographic, billing, and clinical data into the registration system in a timely and professional manner. What You Bring 1+ year of experience in patient registration, scheduling, or a similar healthcare clerical role preferred. Prior customer service experience, ideally in a healthcare or fast-paced clerical setting. Strong communication and interpersonal skills with the ability to handle sensitive information discreetly. Proven attention to detail, organizational skills, and adaptability in a float or flexible role. Willingness to work variable hours, with availability for both 1st and 2nd shifts (most shifts will be 1st). Proficiency in data entry; experience with insurance verification or EMR systems is a plus.

Scheduled Weekly Hours:

40

Scheduled Work Shift:

Job Exempt:

No Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Employees have access to industry-leading leave for new parents. A generous earned time plan is offered to all employees – We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

An employee discount program is available to all employees for services provided by MaineGeneral Medical Center. Tuition Reimbursement is available to all employees to further develop skills and career. We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan. Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community. Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .

Equal Opportunity Employer M/F/Vet/Disability:

In furtherance of MaineGeneral’s policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affirmative Action Program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished. The Affirmative Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department. Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 . EEO is Law