Patient Services Representative Position Available In Guilford, North Carolina

Patient Services Representative BrightView

LLC – 3.5

Greensboro, NC Job Details Full-time $17 – $19 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Qualifications Customer service Mid-level Microsoft Office High school diploma or GED Front desk Communication skills

Full Job Description Overview:

Patient Services Representatives are instrumental members of the clinic team, being the first welcoming face to our patients, ensuring a seamless and top-rate in-clinic experience and setting our patients up for a successful start to their recovery journey each and every visit at BrightView.

Responsibilities:

Responsible for maintaining accurate new and current patient accounts, including insurance and billing information. Serve as first point of contact for patient inquiries, customer service, and assisting with problem solving any patient issues. Schedule and confirm patient appointments. Communicate with various teams both within the clinic and with central support regarding patient appointments and follow up needs. Collect point of service payments, including patient copays and other forms of patient financial responsibility Perform other duties and responsibilities as assigned by site manager

KNOWLEDGE SKILLS, AND ABILITIES

Excellent verbal and written communication skills Strong customer service-centric approach to work, takes initiative to offer solutions to patient inquiries Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients Team-player, able to work collaboratively in a multidisciplinary healthcare environment Competent at working with a diverse population of colleagues and patients Adaptable and agile within a dynamic work environment Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements

Qualifications:

EXPERIENCE

2+ years of prior front desk experience preferred.

EDUCATION

: High School Diploma or equivalent

BENEFITS AND PERKS

: PTO (Paid Time Off) Immediately vested and eligible in 401k program with employer match. Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Tuition Reimbursement after 1 year in related field We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!