Patient Services Specialist – South Park Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Patient Services Specialist position at OrthoCarolina South Park involves greeting patients, preparing forms, and entering patient information into EPIC for claims processing. Responsibilities include answering calls, scheduling appointments, and handling cashier duties. Ideal candidates have excellent customer service skills, knowledge of insurance, and medical terminology. A high school diploma or equivalent is required, with at least one year of experience in a medical clinic setting preferred.
Job Description
Patient Services Specialist – South Park OrthoCarolina Charlotte, NC At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us We are currently searching for a Patient Services Specialist to work with our OrthoCarolina South Park team. The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims.
Essential Functions:
Prepares paperwork necessary for the patient visit. Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges, Collection of co-payments/co-insurance and balances due. Follows the process for release of medical information and FMLA/disability forms completion as requested.
Skills and Abilities:
Excellent customer service skills Working knowledge of insurance Epic/EMR background a plus Medical terminology
Qualifications:
High school graduate and/or associate or bachelor’s degree Prefer minimum of one year experience in medical clinic setting. Employee Type Regular Qualifications Skills Health Care, Health Insurance Portability & Accountability Act (HIPAA), Medical Records Management, Medical Terminology, Patient Care, Patient Charting, Patient Education, Patient Information Education Certifications Language Work Experience
