Patient Services Representative Position Available In Moore, North Carolina
Tallo's Job Summary: Join our healthcare team as a Patient Services Representative in Southern Pines, NC. Greet patients, manage appointments, and handle inquiries with professionalism. Previous medical office experience is preferred, along with knowledge of medical terminology. This full-time position offers benefits such as health insurance and paid time off. High school diploma required. Apply now to contribute to efficient healthcare services and provide exceptional patient care.
Job Description
Patient Services Representative 3.6 3.6 out of 5 stars 2170 Midland Road, Southern Pines, NC 28387 Job Overview We are seeking a dedicated and professional Patient Services Representative to join our healthcare team. In this role, you will serve as the first point of contact for patients, providing exceptional customer service and administrative support in a medical or dental office setting. Your responsibilities will include managing patient inquiries, scheduling appointments, and ensuring a smooth flow of operations within the office. A strong understanding of medical terminology and office procedures is essential for success in this position. Responsibilities Greet patients warmly and assist them with check-in and check-out processes. Answer phone calls and respond to patient inquiries regarding services, appointments, and insurance information. Schedule and confirm patient appointments while managing the calendar efficiently. Maintain accurate patient records and ensure confidentiality in accordance with HIPAA regulations. Process patient forms and documentation accurately to facilitate smooth operations. Collaborate with medical staff to ensure seamless communication regarding patient care. Assist with administrative tasks such as filing, data entry, and managing office supplies. Provide support in handling billing inquiries and insurance claims as needed. Requirements Previous experience in a medical or dental office is preferred but not mandatory. Familiarity with medical terminology is essential for effective communication within the healthcare environment. Strong organizational skills with the ability to multitask in a fast-paced setting. Excellent verbal and written communication skills to interact effectively with patients and staff. Proficiency in office software applications; experience with electronic health records (EHR) systems is a plus. A compassionate demeanor with a focus on providing outstanding patient care and service. Ability to work collaboratively within a team while also being self-motivated. Join our team as a Patient Services Representative where you can make a positive impact on patients’ experiences while contributing to the efficiency of our healthcare services!
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
Schedule:
Day shift Monday to
Friday Education:
High school or equivalent (Required) Ability to
Commute:
Southern Pines, NC 28387 (Required) Willingness to travel: 50% (Required)
Work Location:
In person
