Patient Representative Specialist (63894) Position Available In Onslow, North Carolina
Tallo's Job Summary: The Patient Representative Specialist role at Onslow Memorial Hospital in Jacksonville, NC is a full-time position requiring a high school diploma and prior customer service experience. Responsibilities include collection practices, insurance verification, and resolving patient billing concerns. Ideal candidates must be able to work under pressure and possess excellent communication skills.
Job Description
Patient Representative Specialist
Job Details
Job Location
Onslow Memorial Hospital – Jacksonville, NC
Position Type
Full Time 1.0
Job Shift
Day
Description Patient Representative is knowledgeable of all Customer Service processes as it relates to collection practices, early out accounts, bad debt accounts and patient assistance screening. Acts as a liaison between patient/families and Business Office for gathering current insurance information, verifying demographics are accurate, and resolving patient’s billing/care concerns. Must possess the ability to work with demanding customers and under pressure.
Qualifications Education/Certification:
High School graduate
Experience:
Prior Customer Service experience a must.
At least 1 year of relevant experience in a physician or hospital setting.
