Bilingual Spanish Patient Services Specialist Position Available In Wake, North Carolina

Bilingual Spanish Patient Services Specialist Job ID:

24753 Raleigh, North Carolina Onsite Direct Hire Non-Clinical Healthcare $20 – $22 Job Details Bilingual-Spanish Patient Services Specialist Needed for a Medical Practice in

Raleigh, NC Job ID:

24753

Pay Rate:

$20/HR – $22/HR

Location:

Onsite in Raleigh, NC

Employment Type:

Contract to Hire

Scle:

Mon-Fri, 7:45am-5:00pm A leading medical practice specializing in orthopedic, spine, and neurological care is seeking a Bilingual-Spanish Patient Services Specialist to join the team. The practicebines professional expertise with personal care, offering cutting-edge treatment with a team of friendly, ambitious professionals dedicated to providing exceptional patient care while fostering a positive and enjoyable work environment. The Patient Services Specialist serves as the first point of contact for patients, ensuring a seamless and positive experience. This position is responsible for patient check-in and check-out, answering phone calls, scling appointments, and verifying insurance. The Patient Access Specialist reports directly to the Office Manager and plays a critical role in ensuring efficient patient flow and satisfaction. Join a dynamic, patient-focused team in a collaborative and supportive environment. Gain experience in a fast-growing medical practice while enjoyingpetitivepensation and opportunities for growth. If you are a dedicated, high-energy professional with strong multitasking abilities and a passion for patient care, we encourage you to !

What Your Day Looks Like:

Greet patients and provide exceptional customer service.
Scle, confirm, and manage patient appointments with the correct provider, time, and location.
Answer general patient inquiries, including account balances, directions, and fax numbers.
Collect co-payments and outstanding balances at the time of registration.
Verify insurance eligibility and confirm authorizations for prores.
Maintain accurate and up-to-date patient records.
Scrub and prepare patient charts for uing appointments.
Ensure patient registration and medical history updates arepleted as required.
Assist in resolving patient issues independently while escalating as needed.
Effectively document account actions, follow up on outstanding matters, andmunicate next steps in the system.
Reconcile daily appointments and provide billing reconciliation to the Billing Supervisor.
Support the Office Manager in improving patient flow and minimizingplaints.
Other duties as assigned.

What You Bring:

Bilingual (English/Spanish) required.
Experience in front office or customer service role (medical experience preferred but not required).
Strong phone skills with experience handling multiple lines and taking detailed notes.
Ability to multitask in a fast-paced environment.
Outgoing and confident demeanor; must befortable engaging with patients.
Experience with electronic medical records (EMR); familiarity with CareCloud, Doxy, and telemedicine platforms is a plus.
Ability to use Outlook and work with headsets.
Highly detail-oriented with stronganizational skills.
Comfortable working withplex guidelines and adapting to evolving office prores.
Reliable transportation required; occasional travel to Wilmington, NC (reimbursed mileage). Benefits Offered by Parker Staffing to

Contract Employees:

Paid Sick/Safe Time (based on w allowable by law) Medical benefits with multiple plan tiers and Telemedicine access 401K with matching contributions Holiday pay Employee Assistance Program (EAP) Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Human Resources, and Non-Clinical Healthcare opportunities throughout the nation. Visit our employment opportunities page at .parkerstaffing to review our full offering of temp, temp-to-hire, and direct hire job openings! We are an equal opportunity employer and value diversity at ourpany. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.