Intake Coordinator/Administrative Assistant Position Available In Wake, North Carolina
Tallo's Job Summary: The Intake Coordinator/Administrative Assistant position at Anew U Counseling Services PLLC in Raleigh, NC is a full-time role offering $17 - $18 an hour. Responsibilities include managing front desk operations, insurance verification, client communication, and financial recordkeeping. Qualifications include knowledge of Medicaid billing, EHR systems, HIPAA, patient service, medical billing, and CPT coding.
Job Description
Intake Coordinator/Administrative Assistant Anew U Counseling Services PLLC Raleigh, NC Job Details Full-time $17 – $18 an hour 1 day ago Qualifications Insurance verification Medicaid billing EHR systems Intake HIPAA Patient service Medical billing CPT coding Entry level
Full Job Description Administrative Support:
- Manage front desk operations, including greeting clients, answering phones, scheduling appointments, and maintaining a welcoming office environment.
- Organize and maintain client records, ensuring accuracy, confidentiality, and compliance with legal and ethical standards.
- Assist with general office duties, such as handling incoming and outgoing mail, managing office supplies, and maintaining cleanliness and organization.
Billing and Insurance Coordination:
- Verify clients’ insurance eligibility, track authorizations, and communicate with insurance providers to resolve billing issues.
- Assist clients in understanding their insurance coverage, out-of-pocket costs, and payment options.
- Upload credit card information for new clients.
Client Communication and Support:
- Communicate with clients regarding appointments, paperwork, and general practice information, providing excellent customer service and support.
- Respond to client inquiries or concerns in a timely and professional manner, ensuring a positive client experience.
- Assist clients in completing necessary paperwork, intake forms, and consent documents.
Collaboration with
Clinical Team:
- Coordinate with therapists and clinicians to schedule client appointments, address administrative needs, and ensure smooth client flow in the practice.
- Collaborate with the clinical team to support documentation and record-keeping processes, ensuring accuracy and adherence to regulations.
Financial Recordkeeping:
- Assist admin team in maintaining financial records, tracking payments, and reconciling accounts receivable to support accurate financial reporting.
- Coordinate with the practice manager to highlight any issues that may impact providing quality services to Anew U client and supporting Anew U therapists.
Job Type:
Full-time Pay:
$17.00 – $18.00 per hour
Schedule:
8 hour shift
Work Location:
Hybrid remote in Raleigh, NC 27609
