Patient Services Liaison (NE) Position Available In Hillsborough, New Hampshire

Patient Services Liaison (NE) Patient Services Liaison (NE) locations
Manchester, NH
time type
Full time
posted on
Posted 4 Days Ago
job requisition id
JR1638

Job Description:

We have an immediate opening for a Patient Services Liaison in our residential program at Farnum! In this role, the individual will act as the first point of contact, welcoming clients and visitors in a friendly and professional manner, providing strong administrative services and efficiently managing and implementing the intake process to the appropriate programs. In addition to the above, the Patient Services Liaison will be responsible for: Provide administrative assistance to include answering telephones, coping, scanning, producing letters, reports and related documents.
Answer telephones for facility and department, promptly noting correspondence messages in client’s contacts.
Completion of the intake process to include: Completion of all admission documentation and forms, review client rights and responsibilities, consent to treat and fee determinations, and verification of insurance information as necessary.
Review all financial obligations including: fees, financial arrangements for services provided, collection and posting of fees and co-pays.
Coordinates appropriate team involvement and treatment team member assignment upon admission. Coordinates the distribution, maintenance and receipt of all required documentation, according to State, Agency regulations and referral sources.
Conducts client searches prior to admission onto the unit with the support of residential staff.
Ensures compliance with state regulations and licensing standards as well as department and Agency policies and procedure.
Works collaboratively with internal clinical and medical providers to ensure high quality care.
Properly and accurately, communicates observations and other data related to the condition of the client to the primary clinician as appropriate.
Maintain an organized workspace, storage and office area. Order supplies and arrange for maintenance of all office equipment, when necessary.
Attends trainings and follows the employee training plan guidelines.

Qualifications:

High School education, GED or related experience
Required experience with MS Word
Experience in the area of addiction services preferred
Experience working with culturally and clinically diverse populations
Critical thinking and problem-solving skills
Good organizational skills, including ability to multitask
Valid driver’s license and reliable transportation

Compensation:

$17 hourly.

Hours:

Monday – Friday, 40 hours per week 8:30AM to 5PM. We offer a comprehensive benefits package for full-time, eligible employees, including: Medical, Dental, Vision, Life & Disability PTO begins accruing on your first day! 10 Paid Holidays – includes a floating holiday of your choice 403(b) employer match up to a maximum of 3% Tuition reimbursement after one year of employment Student loan repayment for qualifying degrees after one year of employment Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business. We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business. To learn more about this role, please click on the blue ” Now” button below to submit your application. Have questions about the role? Schedule time to chat with our

Talent Acquisition Specialist, Patrick:

 www.calendly.com/eastersealsnh-patrick/15min Difficulty submitting your application or scheduling time to chat? Contact Patrick at 603-851-2705 or pegan@eastersealsnh.org. EOE Welcome Ready to make a meaningful difference every day? Become part of a dynamic team dedicated to elevating all abilities, empowering lives, and fostering positive impact in the community. Join the Easterseals NH & VT family, where your passion meets purpose. About Us Easterseals New Hampshire and Vermont elevates people of all abilities. We serve the diverse needs of approximately 18,000 children, adults, seniors, families, and veterans each year. We provide services across two states, and our programs cover areas like early intervention, autism, intellectual and developmental disabilities, adult day and in-home care, behavioral health, family-centered practices for child welfare, housing, and substance use disorders. We help people in New Hampshire and Vermont live their best lives. What’s in it for you? Joining Easterseals NH & VT presents an opportunity to gain valuable experience, advance your career, and make a meaningful difference in people’s lives. Our organization provides various benefits and programs designed to support the well-being of our employees and their families. Explore our offerings here. We are honored to be recognized as a NH Veteran-Friendly Business and a recovery-friendly workplace.