Patient Services Representative/Medical Office Receptionist Position Available In Hillsborough, New Hampshire

Patient Services Representative/Medical Office Receptionist Pain Solutions Nashua, NH Job Details Full-time Estimated:

$35.6K – $41.1K a year 12 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer service Medical office experience Microsoft Office High school diploma or GED EMR systems Communication skills Entry level

Full Job Description Job Title:

Patient Services Representative Locations:

Nashua, NH (4 days/week) & Concord, NH (1 day/week)

Department:

Patient Services Employment Type:

Full-Time About Us At Pain Solutions, we are committed to delivering compassionate, high-quality care in a professional, patient-focused environment. As a growing multidisciplinary practice with both medical office and ambulatory surgery center (ASC) components, we provide specialized outpatient interventional pain management and behavioral health services. We are currently expanding and looking for a Patient Services Representative to join our growing team. The role will be primarily based in the medical office , with occasional coverage in the ASC as needed. Position Summary We are seeking a personable, organized, and detail-oriented Patient Services Representative to serve as the first point of contact for patients and families. In this role, you will play a critical part in creating a positive patient experience by managing front desk operations, including check-in, scheduling, insurance verification, and patient communication. This position will be based four days per week in our Nashua office and one day per week in our Concord office , with flexibility to support ASC operations as needed. Key Responsibilities Greet and check in patients with professionalism and warmth Schedule and confirm appointments, coordinating provider and patient availability Verify insurance coverage and patient demographics with accuracy Collect and process co-pays, deductibles, and other applicable payments Provide pre-visit and post-visit instructions, including procedure preparation as needed Answer phones, respond to inquiries, and triage messages appropriately Maintain accurate and confidential patient records in the EMR system Coordinate with clinical and administrative teams to ensure efficient patient flow Provide occasional coverage in the ASC, supporting patient intake and discharge processes Qualifications High school diploma or equivalent required; additional coursework or a degree in a related field preferred 1-2 years of experience in a medical office or healthcare environment strongly preferred Excellent communication and interpersonal skills with a customer service mindset Ability to manage multiple tasks and prioritize in a dynamic, fast-paced setting Familiarity with electronic medical record (EMR) systems and standard office software (e.g., MS Office) Reliable transportation and flexibility to work at both Nashua and Concord locations as scheduled Why Join Us? Be part of a growing organization with opportunities for development Work in a supportive, team-oriented environment Competitive salary and comprehensive benefits package (health, dental, vision, PTO, and more) Make a meaningful impact on the patient experience every day How to

Apply:

Please submit your resume in response to this advertisement. We look forward to welcoming a new team member who shares our passion for high-quality patient care!

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

Day shift Monday to Friday No weekends

Work Location:

In person