Patient Service Representative Position Available In Monmouth, New Jersey

Patient Service Representative 2.7 2.7 out of 5 stars Freehold, NJ 07728 At Axia Women’s Health, recognized as a Great Place to Work for a 4th year in a row, our vision is to lead the way in improving women’s health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women’s health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women’s Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. Candidate will be responsible for working 9am-5:00pm M – F mostly at the Freehold location with possible coverage at Manalapan location. The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to: Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed. Greet patients/visitors and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs. Explain financial requirements to patients; collect and record copays as required. Perform registration functions for new and existing patients.t schedules for previous day. Maintain confidentiality regarding all patients. Verifying insurance and billing balances Referrals and medical records Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance. Other duties as assigned.

Qualified candidates can:

Adapt to changing priorities and business needs Be flexible and not easily flustered Give great customer service Work in a fast-paced innovative environment Multitask well Focus on what is best for the team over the individual Work 40 hours per week Work between the hours of 8:00 a.m. and 5:00 p.m. Full Time Benefits Summary Full time benefit-eligibility beginning the first of the month after hire Immediate 401(k) matching contribution with no vesting period Generous PTO offering with additional time off for volunteering Choice of multiple medical insurance plans to best meet your needs Access to Axia providers at little to no cost through Axia’s medical insurance Axia-paid life insurance, short term and long term disability Free counseling for colleagues and family members, including parents and parents-in-law Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!

Pay or shift range:

$16 USD to $21 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis. Education Required High School Diploma/GED or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.