Service Representative I MSMH Health Center Lockport Position Available In Niagara, New York

Service Representative I MSMH Health Center Lockport 3.5 3.5 out of 5 stars 5300 Military Rd, Lewiston, NY 14092

Salary:

17.58-26.38

USD Facility:

Mount St.

Mary’s Hospital Shift:

Shift 1

Status:

Full Time FTE:

1.000000

Bargaining Unit:

ACE Associates Exempt from

Overtime:

Exempt:

No Work Schedule:

Days Hours:

7:00am-3:00pm,8:00am-4:00pm, 9:00am-5:00pm, 10:00am-6:00pm

Summary:

The Service Representative greets patients, registers demographic and insurance information into computer system, schedules appointments, performs other duties to meet patient and office needs including billing, coding, referrals, HealtheNet, insurance verification, phones, messages, filing, typing, copying, faxing and transcription.

Responsibilities:

EDUCATION

High School Graduate or GED equivalent required

EXPERIENCE

Six (6) months to one (1) year clerical work experience required; medical office situation preferred Knowledge of medical terminology preferred Prior customer service experience preferred

KNOWLEDGE, SKILL AND ABILITY

Walking, standing, sitting and frequent stooping Handles office equipment and supplies Good physical and mental health Demonstrates ability to work well in stressful situations and conditions of frequent interruption

WORKING CONDITIONS

May be exposed to infections and contagious diseases, occasional exposure to unpleasant patient elements, contact with patients under wide variety of circumstances, may be exposed to patient elements, exposed to unpleasant elements (accidents, injuries and illness), subject to varying and unpredictable situations, handles emergency or crisis situations, subject to many interruptions, occasionally subjected to irregular hours, occasional pressure due to multiple calls and inquiries, handles absentee replacement on short notice, may be exposed to toxic chemicals due to photocopier, flexibility in scheduled working hours/days to meet needs of unit