[6/23/2025] Part Time Patient Access Representative Associate – Hastings, MN Position Available In Oswego, New York

Job Description:

$750 SIGN

ON BONUS FOR EXTERNAL APPLICANTS

Opportunities atOptum, in strategic partnership with Allina Health. As an Optumemployee, you will provide support to the Allina Health account.

The work you do with our team will directly improve health outcomesby connecting people with the care, pharmacy benefits, data andresources they need to feel their best. Here, you will find aculture guided by diversity and inclusion, talented peers,comprehensive benefits and career development opportunities. Comemake an impact on the communities we serve as you help us advancehealth equity on a global scale. Join us to start Caring.

Connecting. Growing together. The Patient Access RepresentativeAssociate is responsible for greeting and welcoming patients inperson. Provides a standard registration process by collectingdemographic and financial data and enter information into anelectronic medical record.

Location:

1175 Nininger Rd, Hastings, MN55033

Primary Responsibilities:

• Greets and welcomes patient inperson
• Collects demographic and insurance information
• Checks inand interviews patient to complete appropriate paperwork
• Directspatient to their appointment or procedure
• May assist inscheduling add-on appointments
• Documents any issues andresolutions in electronic medical record
• Resolve claim issues orregistration errors on patient accounts
• Uses resources, tools andprocedure to complete registration for accounts and in assignedwork queues
• Verifies insurance eligibility and benefitsinformation for payers and interprets results focusing on complexbilling situations
• Obtains cost information and explainsinformation to patient if necessary
• Collects co-pay ordeductibles and respond to questions regarding financial assistanceprograms available. Refers complex questions as needed
• Screeningand approving patients for financial assistance programs
• Assistsand counsel’s patient with application process for availablefinancial assistance programs
• Provides technical or functionaldirection for employees
• Assists patient in completion of requestfor information forms and submits to appropriate department
• Obtains signatures from patients as needed
• May gather medicalrecord information from all departments for collection
• Providecustomer service for inbound and outbound telephone calls
• Maymentor other staff as needed
• Other duties as assigned You’ll berewarded and recognized for your performance in an environment thatwill challenge you and give you clear direction on what it takes tosucceed in your role as well as provide development for other rolesyou may be interested in.

Required Qualifications:

• 6 months ofcustomer service experience in an office/hospital setting
• Intermediate level of proficiency with Microsoft Office products
• Ability to work the following rotating schedule:
• Week 1: Sunday2:30pm-11:00pm, Tuesday 7:30am-4:00pm, Thursday 2:30pm-11:00pm
• Week 2: Tuesday 7:30am
• 4:00pm, Wednesday 2:30pm-11:00pm, Saturday2:30pm-11:00pm
• Must be 18 years of age or older

PreferredQualifications:

• Revenue Cycle experience
• General officeexperience
• Epic experience Physical Demands
• Consistent walking,standing, bending, turning, etc.
• Lifting weight Up to 10 lbs.

occasionally, up to 2-5 lbs. frequently

PLEASE NOTE

The sign-onbonus is only available to external candidates. Candidates who arecurrently working for UnitedHealth Group, UnitedHealthcare or arelated entity in a full time, part time or per diem basis(“Internal Candidates”) are not eligible to receive a sign onbonus. The salary range for this role is $16.00 to $28.85 per hourbased on full-time employment. Pay is based on several factorsincluding but not limited to local labor markets, education, workexperience, certifications, etc. UnitedHealth Group complies withall minimum wage laws as applicable. In addition to your salary,UnitedHealth Group offers benefits such as, a comprehensivebenefits package, incentive and recognition programs, equity stockpurchase and 401k contribution (all benefits are subject toeligibility requirements). No matter where or when you begin acareer with UnitedHealth Group, you’ll find a far-reaching choiceof benefits and incentives. At UnitedHealth Group, our mission isto help people live healthier lives and make the health system workbetter for everyone. We believe everyone-of every race, gender,sexuality, age, location, and income-deserves the opportunity tolive their healthiest life. Today, however, there are still far toomany barriers to good health which are disproportionatelyexperienced by people of color, historically marginalized groups,and those with lower incomes. We are committed to mitigating ourimpact on the environment and enabling and delivering equitablecare that addresses health disparities and improves health outcomes— an enterprise priority reflected in our mission. UnitedHealthGroup is an Equal Employment Opportunity employer under applicablelaw and qualified applicants will receive consideration foremployment without regard to race, national origin, religion, age,color, sex, sexual orientation, gender identity, disability, orprotected veteran status, or any other characteristic protected bylocal, state, or federal laws, rules, or regulations. UnitedHealthGroup is a drug

• free workplace.

Candidates are required to pass adrug test before beginning employment. RPO RED