Apply in 3 Minutes! Patient Access Representative Associate – Hastings, MN Position Available In Oswego, New York

Job Description:

$1,000 SIGN

ON BONUS FOR EXTERNAL APPLICANTS

Opportunities atOptum, in strategic partnership with Allina Health. As an Optumemployee, you will provide support to the Allina Health account.

The work you do with our team will directly improve health outcomesby connecting people with the care, pharmacy benefits, data andresources they need to feel their best. Here, you will find aculture guided by diversity and inclusion, talented peers,comprehensive benefits and career development opportunities. Comemake an impact on the communities we serve as you help us advancehealth equity on a global scale. Join us to start Caring.

Connecting. Growing together. The Patient Access RepresentativeAssociate is responsible for greeting and welcoming patients inperson. Provides a standard registration process by collectingdemographic and financial data and enter information into anelectronic medical record.

Location:

1175 Nininger Rd, Hastings, MN55033

Primary Responsibilities:

• Greets and welcomes patient inperson
• Collects demographic and insurance information
• Checks inand interviews patient to complete appropriate paperwork
• Directspatient to their appointment or procedure
• May assist inscheduling add-on appointments
• Documents any issues andresolutions in electronic medical record
• Resolve claim issues orregistration errors on patient accounts
• Uses resources, tools andprocedure to complete registration for accounts and in assignedwork queues
• Verifies insurance eligibility and benefitsinformation for payers and interprets results focusing on complexbilling situations
• Obtains cost information and explainsinformation to patient if necessary
• Collects co-pay ordeductibles and respond to questions regarding financial assistanceprograms available. Refers complex questions as needed
• Screeningand approving patients for financial assistance programs
• Assistsand counsel’s patient with application process for availablefinancial assistance programs
• Provides technical or functionaldirection for employees
• Assists patient in completion of requestfor information forms and submits to appropriate department
• Obtains signatures from patients as needed
• May gather medicalrecord information from all departments for collection
• Providecustomer service for inbound and outbound telephone calls
• Maymentor other staff as needed
• Other duties as assigned You’ll berewarded and recognized for your performance in an environment thatwill challenge you and give you clear direction on what it takes tosucceed in your role as well as provide development for other rolesyou may be interested in.

Required Qualifications:

• 6 months ofcustomer service experience in an office/hospital setting
• Intermediate level of proficiency with Microsoft Office products
• Ability to work the following rotating schedule in 8-hour shifts,starting at 6:00am and 7:00am
• Week 1: Sunday, Tuesday, Wednesday,Thursday & Friday
• Week 2: Tuesday, Wednesday, Thursday, Friday &Saturday
• Ability to work standard daytime hours, Monday-Fridayfor the first 3 weeks after hire in alignment with the trainingschedule
• Must be 18 years of age or older

PreferredQualifications:

• Revenue Cycle experience
• General officeexperience
• Epic experience

Physical Demands:

• Consistentwalking, standing, bending, turning, etc.
• Lifting weight Up to 10lbs.

occasionally, up to 2-5 lbs. frequently

PLEASE NOTE

Thesign-on bonus is only available to external candidates. Candidateswho are currently working for UnitedHealth Group, UnitedHealthcareor a related entity in a full time, part time or per diem basis(“Internal Candidates”) are not eligible to receive a sign onbonus. Pay is based on several factors including but not limited tolocal labor markets, education, work experience, certifications,etc. In addition to your salary, we offer benefits such as, acomprehensive benefits package, incentive and recognition programs,equity stock purchase and 401k contribution (all benefits aresubject to eligibility requirements). No matter where or when youbegin a career with us, you’ll find a far-reaching choice ofbenefits and incentives. The hourly pay for this role will rangefrom $16.00 to $27.69 per hour based on full-time employment. Wecomply with all minimum wage laws as applicable. At UnitedHealthGroup, our mission is to help people live healthier lives and makethe health system work better for everyone. We believe everyone-ofevery race, gender, sexuality, age, location, and income-deservesthe opportunity to live their healthiest life. Today, however,there are still far too many barriers to good health which aredisproportionately experienced by people of color, historicallymarginalized groups, and those with lower incomes. We are committedto mitigating our impact on the environment and enabling anddelivering equitable care that addresses health disparities andimproves health outcomes — an enterprise priority reflected in ourmission. UnitedHealth Group is an Equal Employment Opportunityemployer under applicable law and qualified applicants will receiveconsideration for employment without regard to race, nationalorigin, religion, age, color, sex, sexual orientation, genderidentity, disability, or protected veteran status, or any othercharacteristic protected by local, state, or federal laws, rules,or regulations. UnitedHealth Group is a drug

• free workplace.

Candidates are required to pass a drug test before beginningemployment. RPO RED