? 3 Days Left: Emergency Department Patient Access Representative – Cooperstown, NY Position Available In Otsego, New York

Job Description:

$2,000 SIGN

ON BONUS FOR EXTERNAL APPLICANTS

Optum is a globalorganization that delivers care, aided by technology to helpmillions of people live healthier lives. The work you do with ourteam will directly improve health outcomes by connecting peoplewith the care, pharmacy benefits, data, and resources they need tofeel their best. Here, you will find a culture guided by diversityand inclusion, talented peers, comprehensive benefits, and careerdevelopment opportunities. Come make an impact on the communitieswe serve as you help us advance health equity on a global scale.

Join us to start Caring. Connecting. Growing together. TheEmergency Department Patient Access Representative is responsiblefor providing patient-oriented service in a clinical or frontoffice setting; performs a variety of clerical and administrativeduties related to the delivery of patient care, including greeting,and checking in patients, answering phones, collecting patientco-pays and insurance payments, processing paperwork, andperforming other front office duties as required in a fast-paced,customer-oriented clinical environment. This position is Full-Time.

Employees are required to have flexibility to work Wednesday

• Saturday 7:00AM
• 5:30PM.

Our office is located at 1 Atwell RdCooperstown, NY. We offer 6-8 weeks of on-the-job training.

PrimaryResponsibilities:

• Communicates directly with patients and / orfamilies either in person or on the phone to complete theregistration process by collecting patient demographics, healthinformation, and verifying insurance eligibility / benefits
• Utilizes computer systems to enter access or verify patient data inreal
• time ensuring accuracy and completeness of information
• Gathers necessary clinical information and processes referrals,pre-certification, pre-determinations, and pre-authorizes accordingto insurance plan requirements
• Verifies insurance coverage,benefits, and creates price estimates, reverifications as needed
• Collects patient co-pays as appropriate and conducts conversationswith patients on their out-of-pocket financial obligations
• Identifies outstanding balances from patient’s previous visits andattempts to collect any amount due
• Responsible for collectingdata directly from patients and referring provider offices toconfirm and create scheduled appointments for patient servicesprior to hospital discharge
• Responds to patient and caregivers’inquiries related to routine and sensitive topics always in acompassionate and respectful manner
• Generates, reviews, andanalyzes patient data reports and follows up on issues andinconsistencies as necessary
• Maintains up-to-date knowledge ofspecific registration requirements for all areas, including but notlimited to: Main Admitting, OP Registration, ED Registration,Maternity, and Rehabilitation units What are the reasons toconsider working for UnitedHealth Group? Put it all together
• competitive base pay, a full and comprehensive benefit program,performance rewards, and a management team who demonstrates theircommitment to your success.

Some of our offerings include:

• PaidTime Off which you start to accrue with your first pay period plus8 Paid Holidays
• Medical Plan options along with participation ina Health Spending Account or a Health Saving account
• Dental,Vision, Life& AD&D Insurance along with Short-term disabilityand Long-Term Disability coverage
• 401(k) Savings Plan, EmployeeStock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,etc.)
• More information can be downloaded at:http://uhg.

hr/uhgbenefits You’ll be rewarded and recognized foryour performance in an environment that will challenge you and giveyou clear direction on what it takes to succeed in your role aswell as provide development for other roles you may be interestedin.

Required Qualifications:

• High School Diploma/GED (or higher
• 1 years of experience in a hospital, office setting, customerservice setting, or phone support role
• Ability to work onsite inthe Emergency Department at 1 Atwell Rd Cooperstown, NY
• Abilityto work Wednesday
• Saturday 7:00AM
• 5:30PM
• Must be 18 years ofage or older

Preferred Qualifications:

• Experience with MicrosoftOffice products
• Experience in a Hospital Patient RegistrationDepartment, Physician office or any medical setting
• Experience ininsurance reimbursement and financial verification
• Experience inrequesting and processing financial payments
• Working knowledge ofmedical terminology
• Understanding of insurance policies andprocedures
• Ability to perform basic mathematics for financialpayments

Soft Skills:

• Strong interpersonal, communication andcustomer service skills

Physical and Work Environment:

• Standingfor long periods of time (10 to 12 hours) while using a workstationon wheels and phone/headset

PLEASE NOTE

The sign-on bonus is onlyavailable to external candidates. Candidates who are currentlyworking for UnitedHealth Group, UnitedHealthcare or a relatedentity in a full time, part time or per diem basis (“InternalCandidates”) are not eligible to receive a sign on bonus. Thesalary range for this role is $16.00 to $28.85 per hour based onfull-time employment. Pay is based on several factors including butnot limited to local labor markets, education, work experience,certifications, etc. UnitedHealth Group complies with all minimumwage laws as applicable. In addition to your salary, UnitedHealthGroup offers benefits such as, a comprehensive benefits package,incentive and recognition programs, equity stock purchase and 401kcontribution (all benefits are subject to eligibilityrequirements). No matter where or when you begin a career withUnitedHealth Group, you’ll find a far-reaching choice of benefitsand incentives. At UnitedHealth Group, our mission is to helppeople live healthier lives and make the health system work betterfor everyone. We believe everyone-of every race, gender, sexuality,age, location, and income-deserves the opportunity to live theirhealthiest life. Today, however, there are still far too manybarriers to good health which are disproportionately experienced bypeople of color, historically marginalized groups, and those withlower incomes. We are committed to mitigating our impact on theenvironment and enabling and delivering equitable care thataddresses health disparities and improves health outcomes — anenterprise priority reflected in our mission. UnitedHealth Group isan Equal Employment Opportunity employer under applicable law andqualified applicants will receive consideration for employmentwithout regard to race, national origin, religion, age, color, sex,sexual orientation, gender identity, disability, or protectedveteran status, or any other characteristic protected by local,state, or federal laws, rules, or regulations. UnitedHealth Groupis a drug

• free workplace.

Candidates are required to pass a drugtest before beginning employment. RPO RED