Only 24h Left! Patient Registration Specialist – Oneonta, NY Position Available In Otsego, New York

Job Description:

$2,000 SIGN

ON BONUS FOR EXTERNAL APPLICANTS

Optum is a globalorganization that delivers care, aided by technology to helpmillions of people live healthier lives. The work you do with ourteam will directly improve health outcomes by connecting peoplewith the care, pharmacy benefits, data and resources they need tofeel their best. Here, you will find a culture guided by diversityand inclusion, talented peers, comprehensive benefits and careerdevelopment opportunities. Come make an impact on the communitieswe serve as you help us advance health equity on a global scale.

Join us to start Caring. Connecting. Growing together.

Schedule:

This is a full-time 40-hour/week position. You will work during thehours of M-F 8:00AM

• 4:30PM.

Location:

You will be supporting allfour of our locations as needed:

• 1 Norton Ave, Oneonta, NY 13820(Fox Hospital Oneonta)
• 43 Pearl Street, Sydney, NY 13838 (FoxHospital Tri-Town Campus)
• 1 Foxcare Drive, Oneonta, NY 13820(FoxCare Center)
• 1 Associate Drive, Oneonta, NY 13820 (ConvenientCare) We offer 4-6 weeks of on-the-job training.

The hours of thetraining will be based on schedule or will be discussed on yourfirst day of employment.

Primary Responsibilities:

• Responsiblefor new staff training and act as a resource for new staffquestions/concerns
• Responsible for working an on-call rotationand may be required to work in multiple different areas dependenton business needs
• Monitors work queues and completes tasks asthey come through
• Communicates directly with patients and / orfamilies either in person or on the phone to complete theregistration process by collecting patient demographics, healthinformation, and verifying insurance eligibility / benefits
• Utilizes computer systems to enter access or verify patient data inreal
• time ensuring accuracy and completeness of information
• Gathers necessary clinical information and processes referrals,pre-certification, pre-determinations, and pre-authorizes accordingto insurance plan requirements
• Verifies insurance coverage,benefits, and creates price estimates, reverifications as needed
• Collects patient co-pays as appropriate and conducts conversationswith patients on their out-of-pocket financial obligations
• Identifies outstanding balances from patient’s previous visits andattempts to collect any amount due
• Responsible for collectingdata directly from patients and referring to provider offices toconfirm and create scheduled appointments for patient servicesprior to hospital discharge
• Responds to patient and caregivers’inquiries related to routine and sensitive topics always in acompassionate and respectful manner
• Generates, reviews, andanalyzes patient data reports and follows up on issues andinconsistencies as necessary
• Maintains up-to-date knowledge ofspecific registration requirements for all areas, including but notlimited to: Main Admitting, OP Registration, ED Registration,Maternity, and Rehabilitation units
• Other duties may be assignedYou’ll be rewarded and recognized for your performance in anenvironment that will challenge you and give you clear direction onwhat it takes to succeed in your role as well as providedevelopment for other roles you may be interested in.

RequiredQualifications:

• High School Diploma/GED (or higher)
• 2 years ofPatient Registration experience
• Ability to work onsite at all 4Fox Hospital facilities in Oneonta and Sydney, NY
• Must be 18years of age or older

Preferred Qualifications:

• 5 years ofpatient registration experience
• 1 years of experience inscheduling and authorizations
• Healthcare experience and clinicalknowledge
• Ability to work overtime

Soft Skills:

• Ability toengage and effectively communicate with individuals and groups ofadults at all levels within the organization
• Ability to buildrapport quickly, develop trust, sustain working relationships, andrepresent CRH positively in internal and external meetings
• Strongtime-management and organizational skills
• Effective communicationskills and interpersonal skills
• Basic keyboarding skills
• Stronginterpersonal, communication and customer service skills

Physicaland Work Environment:

• Standing for long periods of time (10hours) while using a workstation on wheels and phone/headset

PLEASENOTE

The sign-on bonus is only available to external candidates.

Candidates who are currently working for UnitedHealth Group,UnitedHealthcare or a related entity in a full time, part time orper diem basis (“Internal Candidates”) are not eligible to receivea sign on bonus. The salary range for this role is $16.88 to $33.22per hour based on full-time employment. Pay is based on severalfactors including but not limited to local labor markets,education, work experience, certifications, etc. UnitedHealth Groupcomplies with all minimum wage laws as applicable. In addition toyour salary, UnitedHealth Group offers benefits such as, acomprehensive benefits package, incentive and recognition programs,equity stock purchase and 401k contribution (all benefits aresubject to eligibility requirements). No matter where or when youbegin a career with UnitedHealth Group, you’ll find a far-reachingchoice of benefits and incentives. At UnitedHealth Group, ourmission is to help people live healthier lives and make the healthsystem work better for everyone. We believe everyone-of every race,gender, sexuality, age, location, and income-deserves theopportunity to live their healthiest life. Today, however, thereare still far too many barriers to good health which aredisproportionately experienced by people of color, historicallymarginalized groups, and those with lower incomes. We are committedto mitigating our impact on the environment and enabling anddelivering equitable care that addresses health disparities andimproves health outcomes — an enterprise priority reflected in ourmission. UnitedHealth Group is an Equal Employment Opportunityemployer under applicable law and qualified applicants will receiveconsideration for employment without regard to race, nationalorigin, religion, age, color, sex, sexual orientation, genderidentity, disability, or protected veteran status, or any othercharacteristic protected by local, state, or federal laws, rules,or regulations. UnitedHealth Group is a drug

• free workplace.

Candidates are required to pass a drug test before beginningemployment. RPO RED