Patient Services Representative – CCP Allegheny Natrona Heights Position Available In Allegheny, Pennsylvania
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Job Description
Patient Services Representative – CCP Allegheny Natrona Heights 3.4 3.4 out of 5 stars Natrona Heights, PA 15065 Are you passionate about helping kids be their best selves? UPMC Children’s Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Natrona Heights. Weekend and evening availability required to support the hours of operation.
Responsibilities:
Patient Interaction:
Greet patients, assist with check-in, collect copayments, and update information.
Scheduling:
Arrange follow-up appointments and connect patients to services.
Support:
Help patients navigate the healthcare system and provide clear instructions.
Technology:
Register patients in Biometrics and promote MyUPMC portal.
Financial Advocacy:
Educate patients on financial responsibilities and connect them to resources.
Compliance:
Verify insurance, obtain consent signatures, and follow HIPAA regulations.
Admin Tasks:
Handle phone calls, scan records, and perform office duties. Completion of high school or equivalent. Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred. Two years of experience in a medical, billing, fiscal, or customer service role preferred. Knowledge of medical terminology preferred. Prior experience with Medipac, Epic, or other health records systems preferred.
Licensure, Certifications, and Clearances:
Act 31, Act 33, Act 34, Act 73. UPMC is an Equal Opportunity Employer/Disability/Veteran
