Patient Access Representative Position Available In Bucks, Pennsylvania

Patient Access Representative HRE Group Doylestown, PA 18902 We are seeking a dedicated and detail-oriented Patient Services Representative to join our healthcare team. In this vital role, you will be the first point of contact for patients, ensuring a welcoming and efficient experience in our medical office. You will manage various administrative tasks, maintain patient records, and uphold the highest standards of customer service while adhering to HIPAA regulations. Duties Greet patients upon arrival and assist with check-in procedures at the front desk. Manage appointment scheduling and confirmations using Meditech or similar electronic health record systems. Handle patient inquiries and provide information regarding services, policies, and procedures. Maintain accurate patient records and ensure compliance with HIPAA regulations. Process patient information efficiently and accurately in a computerized system. Collaborate with medical staff to ensure seamless patient flow and service delivery. Assist with administrative tasks such as filing, data entry, and managing correspondence. Address any issues or concerns raised by patients in a professional manner to enhance their experience. Requirements Previous experience in a medical office or hospital setting is preferred. Must have experience with Epic Strong customer service skills with the ability to communicate effectively with patients and staff. Proficiency in office administration tasks, including familiarity with Meditech or similar software. Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality. Excellent organizational skills with attention to detail in managing patient records. Ability to work collaboratively in a fast-paced environment while prioritizing tasks effectively. A positive attitude and a willingness to learn new processes related to medical office management.

Job Details:

Full Time:

M-F 8am-430pm

Pay:

$21.50 per hour Job type:

On-site Job Type:

Full-time Pay:

From $21.50 per hour

Benefits:

Dental insurance Health insurance Paid time off

Schedule:

Monday to

Friday Work Location:

In person