Patient Access Representative Position Available In Washington, Rhode Island

Salary Not Available
Position range in Rhode Island $42k – $74k Per Year Patient Access Representative
Yale New Haven Health

Occupation:

Patient Representatives

Location:

Westerly, RI – 02891
Positions available: 1
Job #: 149144

Source:

Yale New Haven Health

Posted:

4/25/2025

Web Site:

www.ynhh.org

Job Type:

Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. . Job Requirements and Properties Help for Job Requirements and Properties. .
Work Onsite
Full Time Education
High school diploma or G.E.D. required. B.S./ B.A. or A.A. degree, or some college preferred. Schedule
Full Time Hours
22 Hours Per Week
Job Description Help for Job Description. . Job Description Help for Job Description. .
Patient Access Representative are usually the first people to meet/ greet patients. As the ‘Face’ of the hospital, it is critical that Patient Access Representative 1) present a welcoming and receptive demeanor to patients, visitors, and staff, and 2) insure that every patient registered for care is properly identified. Processes patient payments on accounts at cash window; handles inquiries from patients or their representatives at cash window and/or refers them to appropriate Patient Account Representatives; performs daily cash receipt deposit functions. EEO/AA/Disability/Veteran Responsibilities

• 1. Quality
• 1.1 Achieve and maintain a Department registration information completeness/accuracy of 95% as defined and measured on the individual work plan.
• 2. Support customer satisfaction initiatives as defined in the annual individual work plan.
• 2.1 External Customers (Patients, Families, Guests, Visitors):
• 3. Finance
• 3.1 Facilitate Time of Service (TOS) Collection as directed by Hospital and Department policy and procedures and meet all TOS standards as defined by the individual work plan.
• 4. Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, and specific job-related hazards.
• 4.1 All required safety education programs have been attended.
• 5. Follows the hospital exposure control plans/bloodborne and airborne pathogens.
• 5.1 Demonstrates knowledge of techniques, procedures, and correct use of protective barrier equipment.
• 6. Demonstrates respect and regard for the dignity of all patient, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• 6.

1 Interacts with all of the above in a considerate, helpful, and courteous manner as observed by supervisor. Additional Information Help for Additional Information. . Additional Information Help for Additional Information. .
Qualifications

EDUCATION

High school diploma or G.E.D. required. B.S./ B.A. or A.A. degree, or some college preferred.

EXPERIENCE

Experience in a professional setting with customer service responsibility preferred.

LICENSURE A.A.H.A.M.

Certification as Certified Patient Accounts Technician (C.P.A.T.) preferred. Continuous demonstration of team orientation and customer focused behaviors. YNHHS Requisition

ID 149144

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