Patient Access Representative I Position Available In Berkeley, South Carolina

Patient Access Representative I
Summerville, South Carolina
Patient Access Representative I
R-0000044326
Summerville, South Carolina
Patient Access, Records, Health Information, Medical Records & Coding
Business Operations
Full Time
Hospital Authority (MUHA)
Job Description Summary
MUSC Children’s After Hours and Specialty Clinics, we are a pediatric outpatient clinic that falls under the Shawn Jenkin’s Children’s Hospital at MUSC. During the day, we host a variety of pediatric subspecialists such as pediatric orthopedics, cardiology, and pulmonary, only to name a few. In addition to that, we provide a walk-in After Hours Care, which is a direct extension of our pediatric emergency department to serve our community during the hours when most pediatricians are closed.
This position requires rotating shifts with weekends and holidays.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type​
Regular
Cost Center

CC000254 CHS

– After Hours & Specialty Clinics – Summerville (Offsite)
Pay Rate Type
Hourly
Pay Grade
Health-20
Scheduled Weekly Hours
40
Work Shift
Job Description
Greets and welcomes patients and families in person or on the telephone. Optimizes the patients’ experience and clinic efficiency time by scheduling appointments appropriately, either by phone or in person. Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively. Collects Co-pays and prior patient balances. Protects patients’ rights by maintaining confidentiality of personal and financial information. Position also involves customer service, message distribution, ancillary scheduling and referrals management. Ability to interact with medical professionals and other care team members from diverse cultures and background. Additional Job Description
High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.