Patient Service Representative Position Available In Charleston, South Carolina

Patient Service Representative Imaging Specialists of Charleston Mount Pleasant, SC 29464 Imaging Specialists is a leading imaging provider dedicated to delivering high-quality patient care in a welcoming and compassionate environment. We are currently seeking a dynamic and experienced Medical Front Office Specialist to join our team and help us maintain our commitment to exceptional healthcare services. Job Description- We are looking for a professional and friendly Patient Service Representative to be our patients’ first point of contact. The successful candidate will be responsible for handling a variety of administrative tasks, ensuring a smooth and efficient front office operation.

Hours:

Monday-Friday 8:30am-5:00pm

Key Responsibilities:

Patient Reception and Greeting:

Welcome patients and visitors with a warm and friendly demeanor. Register new patients, collect necessary information, and update existing patient records as required. Verify insurance and contact insurance providers to obtain necessary authorizations and pre-approvals. Maintain a neat and organized front office area.

Scheduling and Appointments:

Manage the appointment booking process for patients, ensuring optimal scheduling at an efficient time. Handle appointment cancellations and rescheduling as needed.

Billing and Payment Processing:

Collect co-payments, deductibles, and outstanding balances from patients. Accurately document payments received and provide receipts. Assist patients with any billing inquiries and direct them to the appropriate department.

Medical Records Management:

Maintain and organize patient records in compliance with HIPAA regulations. Facilitate the release of medical records as requested by patients, providers, or authorized individuals. Manage and file paperwork related to patient charts, referrals, and laboratory results.

Phone and Email Communication:

Answer phone calls and address inquiries in a professional and courteous manner. Respond to emails and faxes promptly, directing them to the appropriate staff. Relay messages and ensure timely communication between patients and providers.

Qualifications:

High school diploma or equivalent; some college coursework or a relevant certification is preferred. Proven experience as a medical front office specialist or in a similar role. Knowledge of medical terminology and HIPAA compliance. Proficiency in using medical office software and electronic health records (EHR) systems. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Attention to detail and the ability to work in a fast-paced environment. We offer competitive compensation, benefits, and the opportunity to be part of a dedicated healthcare team committed to improving patient health and well-being. If you are a motivated individual with a passion for delivering outstanding patient care and have the qualifications outlined above, we encourage you to apply. Imaging Specialists is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type:

Full-time Pay:

$16.50 – $18.00 per hour

Benefits:

401(k) Bereavement leave Dental insurance Free parking Health insurance Health savings account On-the-job training Opportunities for advancement Paid orientation Paid time off Tuition reimbursement Vision insurance

Medical Specialty:

Radiology Schedule:

8 hour shift Monday to

Friday Work Location:

In person