Patient Service Representative Position Available In Davidson, Tennessee

Patient Service Representative

OB/GYN PHYSICIAN OFFICE 330

23rd Avenue North, Nashville, TN 37203 DUTIES

INCLUDE BUT NOT LIMITED TO

Work at the reception desk, greet and communicate with patients and providers. Answering phones. Scheduling, canceling, and rescheduling patient. Check out patients and schedule next office appointment or any needed testing. Checking in patients and properly documenting. Insurance verification and verification of patient demographics at every visit. Capture patient picture into EMR. Filing and retrieving medical records/files. Process medical records within time limits set by Federal law or request. Referral coordination. Collecting co-pays, co-insurance, OB/surgery pre-bills, and deductibles from patients and post in computer systems. Entering payments, and balancing the day in the Confirm upcoming appointments. Two days in advance. Call No shows to reschedule. Summary In the role of a Patient Service Representative, you will be a vital member of our healthcare team, providing essential administrative support to ensure seamless patient care. Utilizing core skills such as medical office experience, computer proficiency, and exceptional patient service, you will be responsible for tasks such as managing medical records, scheduling appointments, and assisting with front desk operations. Your premium skills in medical terminology, EMR systems, and HIPAA compliance will further enhance your ability to deliver high-quality service. With relevant skills in customer service and office management, you will contribute to the efficient operation of our medical facility, ultimately supporting the well-being of our patients. Qualifications Medical administrative support Medical office experience Computer skills Patient service Office experience Clerical experience Front desk operations Knowledge of medical records management Administrative experience Familiarity with medical receptionist duties Proficiency in medical collection Experience with EMR systems such as eClinicalWorks (eCW) Understanding of HIPAA regulations CPT coding knowledge Medical terminology proficiency Microsoft Office skills Customer service experience Ability to handle multi-line phone systems

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Medical Specialty:

Ob/Gyn Schedule:

8 hour shift Day shift Monday to

Friday Experience:

Medical Office:

2 years (Required) Ability to

Commute:

Nashville, TN 37203 (Required)

Work Location:

In person