Patient Service Representative – Primary Care Ringold, GA – Full-Time Position Available In Hamilton, Tennessee

Tallo's Job Summary: Patient Service Representative - Primary Care Ringold, GA - Full-Time position at Erlanger Health System in Chattanooga, TN. Responsibilities include patient and customer service activities within the Ambulatory Department, coordinating patient care, supporting self-management, and participating in quality improvement processes. Requirements include a high school diploma, computer skills, clerical or hospital experience, and the ability to work well with others.

Company:
Erlanger Health System
Salary:
JobFull-timeOnsite

Job Description

Patient Service Representative

  • Primary Care Ringold, GA
  • Full-Time Erlanger Health System
  • 3.

4

Chattanooga, TN Job Details Full-time Estimated:

$20.8K

  • $26K a year 11 hours ago Qualifications High school diploma or GED Computer skills Clerical experience Medical terminology Employee evaluation InVision Hospital experience Entry level Full Job Description Patient Service Representative
  • Primary Care Ringold, GA
  • Full-Time ( 43606 )
  • Physician Practices Chattanooga, TN Patient Service Rep Regular
  • Non-exempt
  • Full-time
  • Standard Hours 37.

5

Description Job Summary:

Provide a variety of patient and customer service related activities within the Ambulatory Department This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices’ patient population. Participates in the practice’s quality improvement process and performance evaluation.

Education:
Required:

High School education or its equivalent in education achievement. De-escalation Training, if applicable.

Preferred:

Medical terminology course desired Training for computer competency

Experience:
Required:

Must be able to work well with others. Always poised, courteous, pleasing personality, good telephone voice and able to meet the public.

Preferred:

Clerical experience and/or hospital experience desirable Prior IDX/Invision/SMS experience desirable Position Requirement(s):

License/Certification/Registration Required:
Preferred:
Department Position Summary:

Will assist the Department with general duties to include; but not limited to, greeting patients and the public, answering and screening telephone calls, daily patient reminder calls, scheduling patient appointments, checking patients in, checking patients out, obtaining accurate patient demographic information, preparing the medical records, order entry and serving as the liaison between the patient and medical support staff. Filing, balancing charges and collections at the end of each day, making daily deposits, and accounts receivable, billing and insurance functions. Performs general office duties such as data entry and office and medical supply ordering. Assist with reports, JCAHO/DNV requirements, chart audits and other duties as directed.

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