Patient Service Rep – UT Medical Center Practices (Knoxville, TN) Position Available In Knox, Tennessee
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Job Description
If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes
- Medical, Dental, and Vision Insurance
- 401(k) with company match and immediate vesting
- Short-term and Long-term disability
- Life insurance
- Critical Illness
- Flexible Spending Accounts
- Health Savings Account with Employer contribution
- PTO, Sick leave, Bereavement leave
- Employee Assistance Program
- Fitness CentersUniversity Physicians Association is seeking qualified applicants for a
- Patient Service Representative
- position.
Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.
Positions are available in Primary and Specialty Practices (including but not limited to the following):
Job Responsibilities
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assignedRequirements
- Ability to multi-task
- Strong communication skills
- Time management and organizational skills
- Attention to detail