Patient Access Representative Position Available In Lawrence, Tennessee

Job Description:

Job Description$2,000 Sign on Bonus Eligible Job SummaryIn amedical setting, a patient access representative is the first pointof contact for a patient. This includes registration, schedulingpatients and/or pre-registration functions. Processes the necessaryinformation for admittance and insurance billing. COMPANYDESCRIPTIONFrye Regional Medical Center, located in the beautifulfoothills of North Carolina is a 355-bed acute care hospital,81-bed Behavioral Health facility and more than 70 primary andspecialty care providers. Essential Functions Provide exemplary Customer Service Assign the correct medical record number and notify HIM for anyduplicate patient records Schedule all appointment types, including the most complex,across all facilities with a high degree of accuracy Answer incoming calls in a timely and professional manner Review clinical documentation and submit to insurance companiesfor initiation and obtaining authorization or pre-certification onOP diagnostic hospital services. Pre-registration of scheduled procedures Register patient by obtaining and entering accurate demographicinformation at designated workstation or at bedside. In conjunction with the Medicaid Eligibility Staff visit alluninsured patients in-house. Provide estimates to patients and/orphysicians as requested Work closely with the physician office staff to ensure thatpre-cert/authorization numbers are entered in the scheduling orregistration system Follows all guidelines set forth in the Cash Handlingpolicy. Explain benefits to the patient and/or family member as neededin person and telephonically. Obtain insurance and photo identification card copies Assign insurance plans accurately Scan appropriate order into the correct patient’s account Relays information between patients, family members, andclinical staff as needed Updates demographic information as needed Obtain signatures on documents needed to complete theregistration process. Assists patients during the checkout & Pre-registration processby calculating and collecting a payment information and postingpayments accordingly Cross trained to register patients in any registrationarea. Assist with training of new employees Works Revenue Cycle reports when assigned Other duties as assigned Knowledge, Skills & Abilities Communication-communicates clearly and concisely, verbally andin writing Customer orientation-establishes and maintains long-termcustomer relationships by building trust and respect Interpersonal skills-able to work effectively with fellowcoworkers and clinical staff members Basic skills-demonstrates the ability to organize and performmultiple tasks accurately in a timely manner in a fast pacedenvironment PC skills-knowledge of Microsoft Offices and other requiredapplications Policies and Procedures-demonstrates knowledge andunderstanding of organizational policies and procedures. Benefits -Wide range of benefits options! Here at Frye, you choose your own Medical, Dental, and Visionplans from a variety of competitive options that give you thecoverage that best fits your needs. HSA 401(K) retirement plan contributions Generous Paid Time Off Accident & Critical Illness Insurance Prescription Assistance with OptumRx Income protection programs for the entire family such as lifeinsurance, Short/Long-term Disability, and Identity Theft. Employee Assistance program at no cost to you to provideemotional, legal, financial, and daily life support for your entirehousehold. Services are available 24 hrs. a day, 7 days aweek. Free travel and entertainment discount program to ensure youenjoy your time away from work. Why join our team?

Frye RegionalMedical Center employs more than 1500 professional and clinicalstaff. Our medical center is a 355-bed acute care facility whichoffers a broad array of inpatient and outpatient care. FryeRegional Medical Center is dedicated to providing patients with afull range of services to meet the healthcare needs of ourcommunity. We believe our employees are our most valuable assets inaccomplishing this goal and we have made great strides to ensureemployee satisfaction. If you are passionate about changing lives,we are looking for you! Minimum Education High school diploma or equivalent required Minimum WorkExperience 3 years’ experience in medical facility, health insurance, orrelated area preferred 3 years in Patient Access preferred. Medical terminology knowledge preferred.

Equal opportunity andaffirmative action employers and are looking for diversity incandidates for employment: Minority/Female/Disabled/ProtectedVeteran