Patient Service Specialist Position Available In Maury, Tennessee

Patient Service Specialist TOA Columbia 1050 North James Campbell Boulevard, Columbia, TN 38401

Description:

This position is a full-time, permanent non-clinical position within Tennessee Orthopaedic Alliance in Columbia, TN.

Responsibilities:

Demonstrate exceptional customer service and patient focus to make each encounter as positive as possible. Greet patients as they arrive and facilitate the registration process. Work closely with clinical colleagues and administrative teammates to develop a cohesive, high-performing team. Verify patient demographic information upon arrival. Update and change insurance information as appropriate. Collect copayments, coinsurances, deductibles, and balances. Verify Insurance coverage. Respond to patient billing or financial inquiries Ensure that all documentation is scanned, and information entered accurately

Requirements:

Experience collecting co-payments, deductibles, coinsurance, and balances. Knowledge of administrative and clerical procedures. Professional personal presentation and excellent customer service practices Previous experience and knowledge of insurance.

Preferred:

NextGen Software experience.

Benefits:

Competitive pay Comprehensive benefits package including medical, dental, vision, 401k match with employee contribution and discretionary profit-sharing Paid Time Off (which increases with years of service) Paid Holidays TOA Columbia is an equal opportunity employer. TOA Columbia conducts background checks on applicants who accept employment offers. TOA Columbia adheres to HIPAA and OSHA safety guidelines.