Recreation Assistant I – Golf Course; Full-time Position Position Available In Anderson, Tennessee

Recreation Assistant I – Golf Course; Full-time Position City of Oak Ridge Tennessee Oak Ridge, TN 37830

Summary:

The Recreation Assistant assists the General Manager in the management of day-to-day golf operations and is responsible for the management and supervision of total golf operations in his/her absence. All duties of the position shall be performed with a commitment to the highest level of customer service to ensure an exceptional golf experience.

Essential Job Functions:

Complete the requirements of PGA membership and maintain active classification (or actively pursue PGA membership as an apprentice in a timely manner through the PGA PGM program) Supervise, schedule and train golf shop personnel and outside services. Assist with management of outside service staff to ensure the highest quality of customer service is achieved Assist with the administration of applicable staff via recordkeeping in accordance with facility human resource policies Provide excellent customer service, professional advice, and assistance to all patrons. Focus attention on members and guests needs and remain calm, professional and courteous at all times, even when under pressure. Assist with golfer check-in and fee collection; control and manage play Assist with all opening and closing procedures Note that daily assignments are completed in their respective areas, to meet club standards- (i.e. orderly/organized work areas Assist in managing facility tournament operations including weekly events Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up Conduct individual lessons and group clinics Assist with men’s, women’s, and junior golf events and programs Assist in Player Development programs using PGA tools and resources Assist in managing golf car operation, practice facility, and club storage service (as applicable) Assist in providing club repair and club fitting services to customers Directly responsible for timely and consistently maintaining the club’s USGA Handicap System Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales Develop relationships with members and/or guests by participating in events, including playing golf, as approved by management. Assist in planning and budgeting for the golf operations Conduct oneself in a professional manner and maintain a professional image at all times Assist in coordinating golf activities with other department.

Required Knowledge and Skills:

Must have strong customer/guest orientation. Must have solid supervisory and leadership skills. Must be well organized and detail-oriented. Exceptional knowledge of the game of golf. Experience with the use of social media for business marketing, Facebook, Twitter, Instagram. Experience executing successful golf tournaments and charity outings. Must have strong communication and interpersonal skills. Must have strong computer skills – Word, Excel, POS, etc.

Education, Experience, and Certifications:

High School Diploma or GED and three (3) years of experience in recreation or leisure services; or any equivalent combination of education and experience. 1-3 years golf industry experience preferred. PGA Member or Apprentice preferred Must possess a valid State of Tennessee Driver’s license

Exempt :

No Type :

PT or FT option

Department :

Recreation and Parks Department Location :

Centennial Golf Course