Barista, Scratch Market – Hilton Orlando Position Available In Orange, Florida

Barista, Scratch Market Hilton Orlando
Hilton Orlando LocationOrlando, Florida, United States CategoryHotel

HOT0BPH8

JOB

DESCRIPTION

Hilton Orlando is looking to welcome a Barista to join the team at the Scratch Market. Our hotel, which features over 1,400 guest rooms is located near International Drive and directly connected to the Convention center. Scratch Market is the hotel’s 24hour gourmet marketplace that specializes in all things comforting and freshly made: the finest freshly ground Espressos and Coffees and gourmet, wholeleaf teas. SNACK on pastries, sandwiches, pizzas and sides made from scratch in our kitchen daily with the freshest ingredients from local purveyors, cagefree eggs, and responsibly sourced products.

Hours:

Open Daily; 24 hours
The ideal candidate holds 1+ years of experience as a Barista and/or cashier. A friendly/outgoing approach, a great approach to teamwork and a genuine passion for delivering exceptional customer service. Ability to work the required shifts.

Shift Pattern:

Full Availability (between the hours of 3PM and Midnight) Weekdays, weekends, holidays as needed.

Pay Rate:

$13.00 per hour, plus tips
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program BestinClass Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents

DebtFree Education:

Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications• 401K plan and company match to help save for your retirement

Hilton Shares:

Our employee stock purchase program (ESPP) you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon propertyspecific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Scratch Market Barista / Attendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and respond to guest requests in a timely, friendly and efficient manner
Brew, sell, promote and prepare beverages according to established recipes and standards
Take guest beverage orders and accurately input orders in appropriate pointofsale system
Maintains cleanliness of work area/outlet
Accurately total, process and collect payments from guests to include, but not limited to, using the pointofsale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
Requisition, stock and rotate products
Secure and store all beverages, food and other equipment items
Deposit cash drops, secure and balance bank and sign out/in keys
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these

Values:

Hospitality We’re passionate about delivering exceptional guest experiences.
Integrity We do the right thing, all the time.
Leadership We’re leaders in our industry and in our communities.
Teamwork We’re team players in everything we do.
Ownership We’re the owners of our actions and decisions.
Now We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE, including disability/vets