Year Round FULL TIME FOH Barista & Customer Service Position – Forge, Diesel, Bloc Position Available In Middlesex, Massachusetts

Year Round

FULL TIME FOH

Barista & Customer Service Position – Forge, Diesel, Bloc Forge Baking Company – 4.0 Somerville, MA Job Details Full-time $22 – $25 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Employee discount Paid sick time Qualifications Customer communication Customer service Greeting customers Barista experience Coffee experience Food service POS Food safety Communication skills Entry level Time management

Full Job Description General Expectations:

A Front Of House Staff worker performs the following tasks to ensure they work effectively and efficiently during their shift. They must prepare various food and drink products, maintain clean and sanitized work areas, bring a positive attitude to work every day, and follow company policies. Additionally, they are expected to prioritize customer service and follow directions from Shift Runners.

Hours:

Full Time:

30 hours or more a week Flexibility with their schedule Weekend availability required

Schedule/scheduling:

Responsible for following company policies in regards to lateness, clock ins/outs, and shift switches Proactive in requesting time off with minimum of 3 weeks advance notice in accordance with company policies Proactive in communicating errors in clock ins/outs in a timely manner

Training:

Present, engaged, and participatory in training and focused on developing skills Receptive to positive and constructive feedback Work with fellow team members to develop a solid team.

Customer Service/Hospitality:

Prioritizing customers above everything else and making sure to set an example for excellent customer service Must be knowledgeable about food-related offerings and store promotions Provides excellent customer service through positive attitude, proactive communication, and connecting with customers Communication with

Shift Runners:

Ability to communicate to shift runners about questions, issues, problems, and concerns that may arise Receives delegation and direction in a variety of work tasks on the floor Makes sure to contribute to the shift in positive ways

Cleanliness/sanitation:

Cleanliness and tidiness to be maintained in all areas of the store, especially in service and dining areas Follows all health and safety standards, and maintains workplace cleanliness throughout shift Food and drink presentation/

Quality:

Food preparation duties including preparing sandwiches and salads to order for customers, labeling and packing up orders, making and serving beverages, and working in an organized and efficient manner High quality in presentation of all products Complies with all health and safety standards Other requirements Receptive to feedback from Shift Runners, management, and co-workers Positive, upbeat attitude behind the counter Belief in mission statement and core values and ability to model and uphold them. Abide by company’s policies and procedures along with safety and health code guidelines in accordance with state and city food safety regulations. Maintains proper attendance and punctuality

Job Type:

Full-time Pay:

$22.00 – $25.00 per hour Expected hours: 30 per week

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid sick time Vision insurance

Shift:

Day shift Evening shift Morning shift

Work Location:

In person