Full-Time Academy Market Attendant / Barista – DoubleTree by Hilton Philadelphia Center City Position Available In Philadelphia, Pennsylvania

FullTime Academy Market Attendant / Barista DoubleTree by Hilton Philadelphia Center City
Doubletree Philadelphia LocationPhiladelphia, Pennsylvania, United States CategoryHotel

HOT0BP0C

JOB

DESCRIPTION

Our Academy Attendant/Barista is responsible for totaling and processing guest food and beverage purchases in the hotel’s grab & go market while continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Academy Attendant/Barista, you would be responsible for totaling and processing guest food and beverage purchases in the hotel’s grab & go market while continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet and acknowledge guests upon checkout from dining outlet
Accurately total, process and collect payments from guests to include, but not limited to, using the pointofsale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary
Respond to guest inquiries and requests in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these

Values:

Hospitality We’re passionate about delivering exceptional guest experiences.
Integrity We do the right thing, all the time.
Leadership We’re leaders in our industry and in our communities.
Teamwork We’re team players in everything we do.
Ownership We’re the owners of our actions and decisions.
Now We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE, including disability/vets