Lead Barista Position Available In Shelby, Tennessee

LEAD BARISTA

MEMPHIS, TN

JOB SUMMARY

The position of the lead barista is to ensure that the day shift front of house team provides an excellent guest experience through outstanding customer service, staff education, and specialty coffee development.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Develop specialty coffee programs for all food and beverage.
Train the staff on the proper coffee drinks and provide ongoing support.
Oversee the overall quality control of all coffee recipes.
Track Morning Tips and submit end of day Manager log on MOD shifts.
Prepare alcoholic or non-alcoholic beverages for bar and restaurant patrons.
Interact with bar customers, take orders and serve food and drinks.
Assess customers’ needs, as well as preferences, and make recommendations.
Check customers’ identification and confirm they meet legal drinking age.
Stay guest focused and nurture an excellent guest experience.
Check in with customers to ensure overall satisfaction.
Receive and replenish inventory and supplies, as needed.
Participate in monthly inventory, as needed, and determine adequate par levels.
Embody a strong and efficient work ethic, including, but not limited to ensuring the cleanliness of restaurant and guest areas, polishing chinaware (e.g. glassware, plate-ware, silverware), etc.
Complete opening/closing duties, follow standards in place, as well as filling out prep/checklist.
Adhere to all cash handling policies with the ability to perform credit card charges and provide guests with accurate bills by ringing in all orders accurately at the time of the sale.
Comply with all federal, state and local food and beverage laws and regulations.

EDUCATION AND EXPERIENCE

High school diploma or equivalent.
2+ years of related experience; Previous experience in an upscale dining and/or bar atmosphere preferred.
Relevant training certificates preferred such as TIPS, ServeSafe, etc.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Excellent knowledge of mixing, garnishing and serving drinks.
Exemplify outstanding communication skills, with the aptitude to create unique experiences for clientele and promote wonderful customer service, as well as work environment.
Computer literacy.
Ability to keep the bar and storage spaces organized, stocked and clean.
Ability to thrive under pressure and perform multiple functions at a time.
Ability to be flexible with shift availability and willing to work, weekends and holidays based on business demands.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Regularly required to stand and walk for a prolonged period of time, hear, speak, taste, and use motor coordination in combination with hand and arm dexterity to handle, balance, feel, reach, etc.
Frequently required to climb, stoop, kneel, crouch, and lift, move, or carry objects up to 25 lbs.
Occasionally required to lift, move, or carry objects up to 50 lbs.
Must be capable of working effectively in both a hot and cold extreme temperature environment. Work surfaces may be unlevel, slippery, or unstable This job description is not an exclusive or exhaustive list of all job responsibilities. You may be assigned other duties from time to time based on the needs of Charlestowne Hotels and your skills, as determined by Charlestowne Hotels.

Position Information Company:

Charlestowne Hotels Position:

Lead Barista Status:

Full Time Shift:

First (Day) Req #: 10582658

Date Posted:

May 03, 2025

Location:

21 Cooper Street, Memphis, US, TN, 38104

Job Category:

Food & Beverage