Lead Server and Bartender Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: Lead Server and Bartender position at Fernwood Tavern in Charlotte, NC, offers an hourly salary ranging from $20.00 to $30.00. Responsibilities include coordinating the service team, mentoring staff, managing logistics, and ensuring guest satisfaction. Qualifications require 5 years of leadership experience, strong communication skills, and a passion for delivering exceptional guest experiences.
Job Description
Lead Server and Bartender
Fernwood Tavern
1100 Metropolitan Avenue, Charlotte, NC
Full/Part Time
- Hourly ($20.00
- $30.
00)
Expires:
Jun 23, 2025 Be an early applicant
Required Years of Experience 5 years Job Details
Job Responsibilities:
- Lead and coordinate the efforts of the service team, including servers, bartenders, and hosts.
- Serve as the primary point of contact for guests, ensuring all guest service interactions are handled with excellence.
- Provide mentorship and training to new and existing staff, focusing on service techniques, product knowledge, and customer interaction.
- Manage service logistics, including guest seating, order flow, and dining experience customization.
- Oversee the preparation and presentation of beverages, ensuring adherence to our quality standards.
- Handle escalated guest inquiries and concerns, ensuring all issues are resolved to the guest’s satisfaction.
- Maintain a comprehensive understanding of all menu items, promotional activities, and special events to provide accurate information to guests and staff.
- Participate in staff scheduling, performance evaluations, and the development of service protocols.
- Ensure compliance with all health, safety, and sanitation regulations.
Qualifications:
- Proven leadership experience in a high-volume restaurant or similar environment.
- Strong command over serving, bartending, and hosting duties.
- Excellent communication, organizational, and interpersonal skills.
- Demonstrated ability to mentor and lead a team.
- Passionate about delivering superior guest experiences.
- Capable of handling multiple tasks efficiently under pressure.
- Commitment to ongoing personal and professional development.
- Ability to lift up to 50 lbs and stand for prolonged periods.
Compensation Details Compensation:
Hourly ($20.00
- $30.
00) Required Skills Mixologist Leadership Bar Knowledge Coordination Serving Customer Service Mentorship Customer Interaction Gallery
