Bellman Position Available In Osceola, Florida

Bellman Delta Hotels Orlando Celebration 2900 Parkway Boulevard, Kissimmee, FL 34747

• Overview
• We are seeking a highly skilled and customer-focused Bellman to join our team at a prestigious hotel. The successful candidate will be responsible for providing exceptional guest services and ensuring a seamless check-in and check-out experience. The Bellman will be the first point of contact for many guests, and as such, must possess excellent communication skills and a friendly demeanor.
• Duties
• Welcome guests and assist with luggage, bell services, and other related tasks.
• Provide friendly and professional assistance to guests, including answering questions about the hotel and its amenities.
• Utilize hotel technology, including phone systems, to communicate effectively with guests and internal departments.
• Conduct night audits to ensure the hotel’s safety and security protocols are being followed.
• Collaborate with other departments, such as front desk and hospitality management, to ensure a cohesive and welcoming environment for guests.
• Maintain a thorough knowledge of hotel policies and procedures.
• Possess a strong understanding of hospitality management principles and practices.
• Demonstrate excellent phone etiquette and be able to handle phone calls efficiently.
• Experience
• Previous experience working in a hotel or hospitality management role is highly desirable.
• Experience with hotel technology, including phone systems, is essential.
• Prior experience in guest relations and services is necessary.
• Experience with night audit procedures is a significant asset.
• Proficiency in bilingual language skills is an advantage.
• Skills
• Strong knowledge of guest services and relations.
• Excellent communication and interpersonal skills.
• Experience with phone systems and phone etiquette.
• Ability to work effectively during the night shift.
• Knowledge of hospitality management principles and practices.
• Experience working in a hotel or hospitality management environment.
• Bilingual language skills are an asset.

The ideal candidate will be a team player with a strong focus on providing exceptional customer service. If you are looking for a challenging and rewarding role in a dynamic hospitality environment, please apply now.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Holidays Weekends as needed

Work Location:

In person