Doorperson- InterContiental Boston Position Available In Suffolk, Massachusetts

Doorperson- InterContiental Boston

Hotel Brand:

InterContinental

Location:

United States, Massachusetts, Boston

Hotel:

Boston (BOSHA), 510 Atlantic Avenue, 02210
Job number: 147464
Do You See Yourself as a Doorperson?
Begin Your Next Chapter at InterContinental® Boston — Where Every Welcome Is a Work of Art.
At IHG Hotels & Resorts, we believe in the artistry of hospitality—and that includes the individual passions, talents, and dreams that shape who you are. Whether you’re an aficionado of fine service or a natural host with a warm presence, we celebrate those who create unforgettable guest experiences with creativity, confidence, and charm.
We’re looking for individuals who infuse their craft with personality and elevate every guest interaction with grace and intention.
Hotel Overview
For over 70 years, the InterContinental® brand has defined worldly sophistication and timeless elegance. As a flagship property, InterContinental® Boston continues that tradition. Proudly rated Forbes Recommended, AAA Four Diamond, and named one of the Best Hotels in the World by Condé Nast Traveler, our property is a destination in itself. Situated along Boston’s historic waterfront, our hotel features 424 ultra-modern guestrooms, sweeping skyline and harbor views, a full-service spa and fitness club, premier meeting and event space, and globally inspired culinary venues.
We’re inviting dedicated and innovative professionals to join us in writing the next chapter of hospitality excellence.
Position Overview
As a Doorperson, you are more than a greeter—you are the first and lasting impression of InterContinental Boston. You’ll anticipate needs, recognize returning guests, and ensure smooth arrivals and departures, all while upholding the highest levels of Forbes Five-Star service standards.
Working closely with the bell, valet, security, and guest services teams, you will help orchestrate a welcoming, elegant, and seamless experience from curb to lobby.
Key Responsibilities
Provide warm, personalized welcomes to all arriving guests, using names when known
Assist guests with doors and luggage, ensuring smooth transitions from vehicle to lobby
Collaborate with valet, bell, and front desk teams to manage traffic flow and guest arrivals safely and efficiently
Anticipate guest needs and proactively offer assistance before being asked
Maintain a polished and professional posture at the hotel entrance at all times
Escort guests to transportation, offer umbrellas in inclement weather, and provide warm farewells
Coordinate luggage handling and storage with the bell team during check-ins, check-outs, and group arrivals
Keep the entrance area pristine and free of clutter or debris
Report safety concerns or unusual activity discreetly to management
Uphold all Forbes Travel Guide service standards, ensuring consistency, warmth, and attention to detail
Participate in daily line-ups and ongoing service training sessions
Support VIP arrivals, hotel events, and activations with poised service
Perform additional duties as assigned to ensure a seamless guest experience
Ideal Candidate Profile

Required Skills & Experience:

Prior experience in luxury hospitality or a similar guest-facing role preferred
Fluent in English; additional languages are a plus
Strong interpersonal and communication skills
High attention to appearance, professionalism, and demeanor
Ability to lift, carry, or push up to 100 pounds
Comfortable working outdoors in all weather conditions
Flexible availability including evenings, overnights, weekends, and holidays

Physical Requirements:

Frequent standing and walking for a prolong periods
Consistent bending, stooping, kneeling, and lifting
Regular handling of guest luggage, belongings, and mobility aids
What We Offer
At InterContinental Boston, we recognize that our colleagues are the heart of our success. We offer a competitive compensation and benefits package designed for your well-being and professional growth:

Hourly Rate:

$22.50
Medical, dental, vision, life, and disability insurance
Matching 401(k) retirement plan
Paid vacation, holidays, and wellness days
Complimentary dry cleaning and staff meals
Exclusive IHG hotel discounts worldwide
Access to perks and retail discounts
A respectful, elegant, and collaborative work environment
Most importantly — the Room to Be Yourself and Grow with Purpose
Ready to Open the Door to Something Extraordinary?
Bring your passion, poise, and presence to one of Boston’s most prestigious addresses.
IHG is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds, identities, and experiences—because we believe hospitality begins with humanity.
now and be part of our timeless tradition of service and connection.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ” button. Start your journey with us today.
Important information:
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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