Door Attendant – PT Position Available In Nassau, New York

Door Attendant – PT Encore Luxury Living 300 Jericho Turnpike, Jericho, NY 11753

JOB SUMMARY:

Door Attendant – Part Time The primary role of the Door Attendant is to serve as the first point of contact for visitors, residents, and prospective Residents. The Door Attendant plays a vital role in creating a welcoming and friendly atmosphere, ensuring that all interactions are handled efficiently and professionally. Responsibilities will include providing excellent customer service and assistance where needed.

Part Time Schedule:

4pm-8pm – Saturday, Sunday, and Tuesday with Flexibility

DUTIES AND KEY RESPONSIBILITIES

Provide efficient, friendly and courteous customer service while greeting Resident’s and their guests. Answer questions and providing directions/ assistance in a professional manner when requested. Assist Resident with bags, luggage and other items when necessary, opening doors for Resident’s and guests. Make customer service, care and satisfaction the priority in every interaction. Maintain excellent Resident relations using Resident/ guest’s names when possible. Assist in other areas of the lobby/ reception area as requested. Maintain friendly interactions with Resident, Management and co-workers at all time. Alerting management of any Resident or safety concerns as necessary. Assist Residents with vehicle parking.

QUALIFICATIONS

Prior experience as a Door Attendant, Concierge, Greeter in a residential property, hotel or similar high-end establishment where guest relations and first impressions are emphasized. An extremely professional yet friendly, outgoing demeanor when interacting with Residents, Guests, Management and co-workers. Proven ability to provide exceptional service while paying close attention to detail. Well-mannered and impeccably groomed at all times. Possess excellent interpersonal, verbal and written communication skills. Must be able to listen attentively to residents’ requests and preferences, ensuring exceptional customer service. Must be able to speak, read, and write in English, which is the predominant language of a majority of our residents. Must be emotionally, mentally and physically able, with or without reasonable accommodations, to provide required services to residents, including verbally communicating with residents. Ability to endure exposure to outside weather conditions, such as heat, cold, wind, etc. while waiting for or Residents and guests. Able to stand for long periods of time and be able to lift 50-75lbs. Must submit to a Motor Vehicle background check and have a clean driving record for locations that require Resident Valet Services.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Working in a senior living community- a 24 hours/day & 7 days/week operation. Interaction with

Residents and Families:

The concierge will have regular interaction with residents and their families, requiring a compassionate and patient demeanor.

Prolonged Standing:

The job will involve extended periods of standing during the entire shift, at the entrance or while assisting residents and visitors.

Walking:

The Door Attendant may need to move around the community to provide assistance or access various areas.

Lifting and Carrying:

the Door Attendant will need to lift and carry objects, such as packages. Exposure to outside weather conditions, such as heat, cold, wind, etc. Required to wear company issued uniform. Standing 90% Walking 90% Sitting 10% Talking 90% Bending 40% Kneeling 40% Lifting up to 50 lbs frequently and up to 75 lbs occasionally

Job Type:

Part-time Pay:

$18.50 per hour Expected hours: 12 per week

Schedule:

Evening shift Every weekend Ability to

Commute:

Jericho, NY 11753 (Required) Ability to

Relocate:

Jericho, NY 11753: Relocate before starting work (Required)

Work Location:

In person