Captain-Bellstand – Gaylord Opryland Resort & Convention Center (150000US) Position Available In Davidson, Tennessee
Tallo's Job Summary: The Gaylord Opryland Resort & Convention Center is hiring a Captain-Bellstand. Responsibilities include greeting guests, assisting with luggage, providing directions, arranging transportation, and maintaining a professional appearance. This role involves supervising staff, ensuring guest satisfaction, and following company policies. To apply, visit the Marriott job portal. Gaylord Hotels is renowned for being an employer of choice worldwide.
Job Description
Job Description:
It?s a powerful feeling, to belong. It?s that moment you feeltruly and completely yourself. It?s working with a team you callfamily. At Gaylord Hotels we know that when you feel at home,you?ll make our guests feel at home. And it?s why so many of ourSTARS come for a job, but stay for a career. If this sounds likethe place for you, join us. The Gaylord Opryland Resort & Convention Center, located at 2800Opryland Drive, Nashville, TN, and 37214 is currently hiring aCaptain-Bellstand.
Responsibilities include:
Greet guests and inform them of propertyamenities, services, and hours of operation, and local areas ofinterest and activities. Open doors and assist guests/visitorsentering and leaving property. Assist with luggage storage andretrieval. Transport guest luggage to and from guest rooms and/ordesignated bell area. Assist guests/visitors in and out ofvehicles, including assisting guests with loading/unloadingluggage. Supply guests with directions. Arrange transportation(e.g., taxi cab, shuttle bus) for guests/visitors, and recordadvance transportation request as needed. Dispatch bell staff orvalet staff as needed. Communicate parking procedures toguests/visitors. Follow up with guests to ensure their requests orproblems have been met to their satisfaction. Serve as adepartmental role model, and assist management in hiring, training,scheduling, evaluating, counseling, disciplining, motivating andcoaching employees.. Develop and maintain positive workingrelationships with others. Follow all company policies andprocedures; and report accidents, injuries, and unsafe workconditions to manager. Maintain awareness of undesirable persons onproperty premises. Ensure uniform and personal appearance are cleanand professional, and maintain confidentiality of proprietaryinformation. Welcome and acknowledge all guests, anticipate andaddress guests’ service needs, assist individuals withdisabilities, and thank guests with genuine appreciation. Speakwith others using clear and professional language, and answertelephones using appropriate etiquette. Comply with qualityassurance expectations and standards. Stand, sit, or walk for anextended period of time or for an entire work shift. Move, lift,carry, push, pull, and place objects weighing less than or equal to50 pounds without assistance. Perform other reasonable job dutiesas requested by Supervisors. To submit your application for this job, please go to:https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=150000US To search all jobs or learn more about careers with
Gaylord Hotels:
www.marriott.com/careers Gaylord Hotels is consistently recognized as an employer of choicearound the globe by FORTUNE and Working Mother magazines,DiversityInc, Great Places to Work Institute, and the CRF instituteamong others. Visit our newsroom to learn more:news.marriott.com.
