Hotel Front Desk/Shuttle Float Position Available In Davidson, Tennessee

Hotel Front Desk/Shuttle Float Staybridge Suites Nashville Midtown Nashville, TN Job Details Part-time | Full-time $16 – $18 an hour 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Hospitality Management Guest relations Customer service Writing skills Driver’s License Driving Conflict management Front desk 1 year Communication skills Entry level Full Job Description Overview We are seeking a dedicated and positive person to join our team! This role will float between Front Office and Shuttle Driver. The ideal candidate will offer transportation for guests in a safe, courteous and friendly manner along with positive guest interaction at the front desk. Applicants must submit to a background screening and drug test.

ESSENTIAL JOB FUNCTIONS

Escort arriving and departing guests to and from accommodations Assist guests with luggage and other belongings Maintain safe transportation environment for all guests Operate vehicle in accordance with all local, state, and federal traffic laws Maintain shuttle cleanliness and daily safety reports Report any vehicle malfunctions in a timely manner Greet and welcome guests in a friendly and professional manner Check-in and check-out guests, ensuring accuracy of information Answer phone calls and respond to guest inquiries or requests Provide information about hotel facilities, services, and local attractions Handle guest complaints or concerns with empathy and resolve issues promptly Maintain a clean and organized front desk and lobby area Assist with administrative tasks such as filing, data entry, and reservation management All other duties as assigned Experience One-year previous driving experience required. Excellent communication skills, both verbal and written, are essential for effective interaction with guests and staff. Ability to apply common sense understanding to carry out instructions furnished in writing, orally, or diagram form. Ability to resolve guest conflict resolution when necessary. Valid driver’s license and clean driving record required Previous experience in hospitality or front desk role preferred Familiarity with phone systems and basic office equipment Basic understanding of hotel operations and procedures Strong guest relations skills with the ability to provide exceptional customer service

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts; fumes or airborne particles and toxic. The employee is occasionally exposed to inclement weather conditions and may be exposed to variety of weather including extreme heat, rain, wind, and any other condition applicable to geographic area. Employee will be expected to drive vehicle safely during all weather conditions. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk, climb or balance stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 60 pounds. Join us in creating memorable experiences for our guests with a team committed to excellence in hospitality!

Job Types:

Full-time, Part-time Pay:

$16.00 – $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Schedule:

4 hour shift 8 hour shift Day shift Evening shift Holidays Morning shift Night shift Weekends as needed

Work Location:

In person