Dining Services Attendant Position Available In Broward, Florida

Dining Services Attendant BAMBOO / Healthy Foods Coral Springs, FL Job Details Full-time $20 an hour 1 day ago Benefits Paid training Employee discount Qualifications Spanish Food handling Bamboo Customer service English High school diploma or GED Food service Organizational skills Cash handling Restaurant experience Communication skills Entry level Full Job Description •(FULL TIME) – MON-SAT – 8:30AM-3:00PM About us BAMBOO / Healthy Foods is a small business in Coral Springs, FL. We are professional, customer-centric and engaging. Customer Service Associates (CSA) are responsible for providing exceptional service and hospitality to every Guest in the restaurant. CSA are service oriented, team players with a passion for providing our Guest with the Gold Standard in Gracious Hospitality, ensuring absolute Guest satisfaction. CSA will provide positive Guest interactions while serving Guests in a friendly and efficient manner. Servers will have thorough knowledge in all aspects of Bamboo’s menu, food, beverages and prices, so that they can make recommendations that enhances the Guest experience, allowing them to fully enjoy our diverse menu and vast offerings. Duties include but not limited to: Perform station opening/closing duties on each shift. Greet guest immediately and follow all Service Execution Steps. Describe and recommend food and beverage selections, making suggestions that give guests options based on thorough knowledge of our menu offerings. Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware. Maintain table cleanliness throughout the meal. Speak to guests to ensure satisfaction with food, drinks and service. Present bills, accept payments, operate POS system, uphold strict cash handling procedures and accountability for all transactions. Respond to guest complaints. Check identification of guests in order to verify age requirements for purchase of alcohol. Ensure 100% compliance with all Company policies and laws, including health and safety standards. Perform other duties as assigned by Management staff. Engage with customers over the phone, via text, and email in a clear, courteous, and professional manner. Provide prompt, accurate information about menu items, prices, and restaurant services. Quickly respond to customer inquiries, ensuring minimal wait times. Efficiently manage multiple communication channels simultaneously. Process food and drink orders, ensuring all customer preferences and dietary requirements are noted. Assist customers with their queries, providing detailed information about the restaurant’s offerings. Offer recommendations and upsell additional items where appropriate. Address customer complaints or issues promptly, providing immediate solutions where possible. Escalate complex issues to management while ensuring the customer is kept informed. Keep accurate records of customer interactions, orders, and preferences. Update customer information in the database as needed. Maintain up-to-date ‘s menu, special promotions, and events. Clearly communicate details about food ingredients, preparation methods, and available service. Work closely with kitchen and service staff to ensure accurate order fulfillment and customer satisfaction. Relay important customer feedback to the team for continuous service improvement. Conduct follow-up calls or send emails to gather customer feedback post-visit. Analyze feedback to identify areas for service enhancement. Ensure all customer interactions comply with data privacy standards. Follow restaurant policies and procedures diligently, especially regarding customer service and order handling. Requirements Must be 18 years of age or older, Ability to work in a fast-paced, team oriented environment Excellent organization and problem-solving skills Good verbal and written communication skills Knowledge of principles for dealing directly with the public Ability to handle cash, give change and balance cash drawer at the end of shift Physical demands of the job include but are not limited to: Standing and walking during entire shift Reaches, bends, stoops, lifts, shakes, stirs, pours and carries supplies Must be able to lift up to 60 pounds in weight on a semi regular basis Summary As a Front of House Customer Service representative, you will be essential in delivering outstanding service and creating a welcoming atmosphere for our guests. Your core skills in cash handling, customer service, and will enable you to efficiently manage transactions and address customer inquiries. With strong organizational and communication skills, you will ensure smooth operations while collaborating with the kitchen and other staff. Your ability to upsell and promote menu items will enhance the dining experience, making you a vital part of our team in a fast-paced environment.

Job Type:

Full-time Pay:

$20.00 per hour Expected hours: 40 per week

Benefits:

Employee discount Paid training

Shift:

Day shift Morning shift Application Question(s): Will you be able to consistently work from 8:30 AM to 3:00 PM, Monday through Saturday?

Language:

English (Required) Ability to

Commute:

Coral Springs, FL 33076 (Required)

Work Location:

In person