Assistant Banquet Manager Position Available In Miami-Dade, Florida

Assistant Banquet Manager 4.2 4.2 out of 5 stars 19999 West Country Club Drive, Aventura, FL 33180 Scope of Position The primary function of the Assistant Banquet Manager is to assist in all areas of supervision, coordination, training, and direction of all colleagues for the Banquet Department. The Assistant Banquet Manager is to assist both the Director and Assistant Director in assuring the success of all banquet events while maintaining luxury service standards. Position Requirements Professional demeanor appropriate for a luxury environment. Knowledge of Meeting Matrix, CI-TY, and Micros system. Working knowledge of catering and event management systems. Ability to connect with customers, detail events, upsell products and services and manage multiple customers at a given time. Working knowledge of service standards, procedures, and techniques for executing banquet event orders including banquet/meeting room setup and strike banquet design, and banquet beverage setup and controls. Responsibilities Work closely with the Culinary team, communicating information to the kitchen and supporting departments (Stewarding) prior to and during events. Manage departmental inventories and project supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). Understand the impact of Banquet operations on the overall success of an event and manage activities to maximize customer satisfaction. Maintain established sanitation levels. Ensure proper care, security, and maintenance of hotel equipment. Prepare payroll and gratuity reports as required. Properly close all banquet checks, or appropriate signature of approval and complete logbook at the conclusion of functions. Play an active role in product development that is creative and innovative to include all meeting setups and all meal presentations. Attend regular catering, resume, and department head meetings to obtain information on upcoming contracted functions. Organize and orchestrate any last-minute changes or details to functions. Responsible for the posting and communication of all beverage event orders (BEOs) and instructions to Captains, Servers, and Housemen to ensure the success of the functions. Oversee the service and success of all functions. Meet with individual clients and meeting planners, and be accessible prior to the event to accommodate any need additional requests. Ensure the quality and efficiency of all vendors including audio-visual service, florist, etc. Conduct pre-function meetings with the staff. Perform any other reasonable duties as required by management. Education High school diploma or GED; 2 years experience in events, food and beverage, or related professional area. Skills and Abilities Ability to communicate in the English language. A second language is a plus. Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks. Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook). Physical Requirements Must be able to work in a fast-paced environment. Must be physically fit to lift, pull, and push items up to 50 pounds. Also requires standing/walking/reaching and bending throughout the shift.