Patient Food Hosp Attendant Position Available In Orange, Florida

Patient Food Hosp Attendant Orlando Health – 3.8

Orlando, FL Job Details Part-time Estimated:

$30.8K – $35.5K a year 10 hours ago Qualifications Customer service No experience needed Communication skills Entry level

Nursing Full Job Description Position Summary:

Orlando Health Arnold Palmer Hospital for Children Providing compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years, Orlando Health Arnold Palmer Hospital for Children is located on the downtown Orlando campus and includes 156 licensed beds for specialized care for children as well as the Bert Martin’s Champions for Children Emergency Department & Trauma Center, offering trauma care for children as the pediatric site of the Orlando Health ORMC Level One Trauma Center. State-of-the-art pediatric services are provided by a comprehensive staff that includes pediatric subspecialty physicians and a nursing team that is “Magnet” recognized for nursing excellence and high-quality patient care. The hospital also has earned national recognition for 12 consecutive years as a “Best Children’s Hospitals” by U.S. News & World Report and was included, together with Orlando Health ORMC, in the IBM Watson Health 100 Top Hospitals® list for 2021. Arnold Palmer Hospital for Children is seeking Patient Food Hopsital Attendent . The Patient Food Hospitality Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.

Shift:

Part-Time:

Rotating weekends

Responsibilities:

Essential Functions Displays excellent communication and customer service skills with patients, nursing staff and visitors Responsible for delivery of the proper tray to the correct patient using proper customer service skills. Functions as an integral part of the Orlando Health team to support the nutritional needs of the patient. Responsible for arranging trays on delivery cart and logging delivery times. Logs tray locations and ensures trays are delivered to patients within a reasonable required time. Responsible for collection of money for guest trays and the logging of money with the diet office. Responsible for collection and removal of soiled trays from floors and for keeping work areas cleaned Coordinates tray delivery with the expeditor and with the diet office when necessary. Assists with expediting trays from list and call preparation areas, checking trays for accuracy and completeness. Monitors patient diet prescription, diet order changes, nourishment orders, late tray requests and quality standards. Accurately takes and checks patient menus according to physician diet orders, Adheres to patient’s food allergies, intolerance’s and food preferences in a timely fashion. Knowledgeable of nutritional meal patterns and able to modify diets accordingly with the assistance of the Diet Office System. Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms. Interacts appropriately with a culturally diverse population. Follows chain of command when communicating departmental and individual concerns or problems. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures.

Qualifications:

Education/Training Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers. Licensure/Certification None. Experience None.