Patient Food Hospital Attendant – Jewett Orthopedic Institute, Downtown Orlando Complex Position Available In Orange, Florida

Patient Food Hospital Attendant – Jewett Orthopedic Institute, Downtown Orlando Complex
Orlando, Florida
Food Services
No
Jewett Orthopedic Institute
Varies
Jewett Orthopedic Institute
241701
Job Description
Position Summary
One of the region’s largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institute’s world-class team of orthopedic surgeons and sports medicine physicians specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health and orthopedic trauma. The institute’s Downtown Complex brings the whole spectrum of orthopedic and spine care under one roof and includes an orthopedic specialty hospital featuring 75 private inpatient rooms, 10 advanced OR suites, and a research and innovation center with a bio skills lab and 3D printer. Institute physicians also lead a robust clinical research and education program. An adjacent medical pavilion houses a 63-exam-room outpatient clinic, imaging suite, physical therapy spaces and ambulatory surgery center. The institute also holds official medical roles with multiple athletic teams, sporting events and venues. In its first year of eligibility, the institute has been recognized for its positive workplace culture with Modern Healthcare’s Best Places to Work award.
Click to learn more about Orlando Health Jewett Orthopedic Institute
Position Summary
The Patient Food Hospitality Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.
Orlando Health offers a great benefits package that includes:
Medical, Dental, Vison
403(b) Retirement Savings Plan Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Time Off (Up to 5 weeks to start)
Life Insurance Extended Leave Plan (ELP) Family Care (child care, elder care, pet care)
Paid Parental Leave
Pet Insurance Car Insurance 100% PAID Tuition as well as tuition reimbursement & monthly payments to help pay down any graduated school debt
ALL benefits start day one
Responsibilities
Displays excellent communication and customer service skills with patients, nursing staff and visitors
Responsible for delivery of the proper tray to the correct patient using proper customer service skills.
Functions as an integral part of the Orlando Health team to support the nutritional needs of the patient.
Responsible for arranging trays on delivery cart and logging delivery times.
Logs tray locations and ensures trays are delivered to patients within a reasonable required time.
Responsible for collection of money for guest trays and the logging of money with the diet office.
Responsible for collection and removal of soiled trays from floors and for keeping work areas cleaned
Coordinates tray delivery with the expeditor and with the diet office when necessary.
Assists with expediting trays from list and call preparation areas, checking trays for accuracy and completeness.
Monitors patient diet prescription, diet order changes, nourishment orders, late tray requests and quality standards.
Accurately takes and checks patient menus according to physician diet orders,
Ads to patient’s food allergies, intolerance’s and food preferences in a timely fashion. Knowledgeable of nutritional meal patterns and able to modify diets accordingly with the assistance of the Diet Office System.
Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and
compassionate manner at all times, including person to person, telephone and written forms.
Interacts appropriately with a culturally diverse population.
Follows chain of command when communicating departmental and individual concerns or problems.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Qualifications
Education/Training
Ability to read and recognize similarities and differences between words and between series of numbers.
Ability to write simple correspondence.
Ability to respond to common inquiries or complaints from customers.
Licensure/Certification
None.
Experience
None.