Catering Administrative Assistant Position Available In St. Louis, Missouri

Job Description Summary The Catering Administrative Assistant is responsible for assisting the Catering and Convention Services team with various administrative and clerical duties. This role is ideal for anyone who wants to learn more about Catering and become a Catering Sales Manager or Convention Services Manager, in the future.

Job Description Process catering files:

banquet event orders (BEOs), group contracts, and pm numbers. Handle general phone, email, and fax inquiries Follow up with clients regarding final guarantees, change,s and other catering details Process invoices, report,s and files Screen incoming phone calls, file and coordinate vendors for upcoming functions Create labels, pre-order menus, meal cards, menu cards, reader boards, and directional signs Coordinate group amenities Create/Build Inquiries in the system Assist in creating in-house event(s) BEOs Schedule meetings and confirm appointments for the catering staff Assist department managers in booking rooms for monthly department meetings and in-house functions Issue/compile daily change sheets for internal departments Email weekly report of all upcoming events: daily event sheets, parking reports, BEO distribution Compose and mail company brochures Field general catering questions Assist with incoming mail Assist with the check-log and check drops Attend all monthly department meetings Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone warmly with a smile Use eye and ear contact and the guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Build a solid relationship with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations and perform job duties not necessarily contained in this job description. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.